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Senior Access Coordinator for Accessible Text and Technology

University of Arkansas

University of Arkansas

IT
Fayetteville, AR, USA
Posted on Wednesday, April 24, 2024

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

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Closing Date:

05/01/2024


Type of Position:

Professional Staff - Student Affairs


Workstudy Position:

No


Job Type:

Regular


Work Shift:

Day Shift (United States of America)


Sponsorship Available:

No


Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.


Department:

Student Access


Department's Website:

https://cea.uark.edu/


Summary of Job Duties:

The Senior Access Coordinator for Accessible Text and Technology is primarily responsible for facilitating access to the academic programs, services, activities, and facilities of the institution for students with disabilities, specifically as it relates to assistive technology and document conversion options. This includes supervising and supporting the document conversion production process and coordinating assistive and instructional technology provision. Reporting to the Associate Director of Student Access, the Senior Access Coordinator for Accessible Text and Technology directly supervises and provides leadership for the full-time Document Conversion Lab Manager and indirectly oversees the work of 4-6 part-time document conversion staff.

The Senior Access Coordinator for Accessible Text and Technology is responsible for conducting student access plan and assistive technology meetings, reviewing disability documentation, and assessing the interaction of the student's disability with the environment to coordinate reasonable accommodations. They communicate with instructional staff and other university officials (as applicable) regarding accommodation provision; documenting and maintaining appropriate electronic records of verbal and written communications. Additionally, they monitor compliance, provide leadership and direction in all areas of the Center, and they provide support and guidance to Access Coordinators related to student accommodation service delivery.

The Senior Access Coordinator for Accessible Text and Technology is responsible for researching and evaluating best practices and trends in postsecondary accessibility solutions. They provide university-wide consultation, education, and training on the social construction of disability, technological accessibility in learning environments and campus programs. The Senior Access Coordinator for Accessible Text and Technology must demonstrate a commitment to the principles of equity, access, and inclusion; student development; universal design for learning; and diversity through involvement and participation in University/division-wide projects and initiatives.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.


Qualifications:

Minimum Qualifications:

  • Master's degree in a directly related field of study (such as Rehabilitation Counseling, Clinical Mental Health Counseling, School Counseling, Adult Education, Higher Education or Public Administration) from an accredited institution of higher education

  • At lest three years of experience working with persons with disabilities at the postsecondary educational level

  • At least two years of experience with assistive technology and document conversion

  • At least two years of experience supervising professional or graduate student staff and working in an inclusive university community

  • Must have experience successfully navigating university processes and procedures and an ability to objectively advocate for the needs/rights of others

  • Must have experience with and be well versed on FERPA and have an ability to maintain confidentiality within the bounds of applicable laws and regulations

Applicable equivalencies may be considered on the above qualifications.


Preferred Qualifications:

  • Licensure/certification in related field

  • Experience working with student mental health concerns

  • Experience working and communicating with faculty

  • Experience using an HCM system such as Workday

Knowledge, Skills & Abilities (KSAs):

  • Working knowledge of state and federal legislation related to persons with disabilities, as well as other applicable laws

  • General knowledge of University policies, guidelines, and processes

  • Superior interpersonal, listening, oral and written communication skills to effectively and professionally communicate using tact and diplomacy

  • Skill in monitoring/assessing the performance of self, other individuals, or organizations to make improvements or take corrective action

  • Basic skills in Microsoft Outlook, Word, Excel, and PowerPoint, as well as knowledge of other related technology, and assistive technology

  • Demonstrated self-management, organizational, and time management skills

  • Ability to think critically, exercise mature judgment in identifying problems, and generating solutions

  • Ability to maintain effective working relationships, build trust, and work collaboratively with stakeholders

  • Demonstrated commitment to inclusive and diverse practices that recognize intersectionality and multiple identities

  • Ability to adapt to frequent changes, balance multiple competing priorities and perform highly detailed work


Additional Information:


Salary Information:

$52,000 - $54,000 (Commensurate with education and experience)


Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status


Recruitment Contact Information:

Jennifer Michaud, Director, jmichaud@uark.edu, 479-575-3104


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.


Special Instructions to Applicants:


Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.


Constant Physical Activity:

Talking


Frequent Physical Activity:

Talking


Occasional Physical Activity:

Talking


Benefits Eligible:

Yes