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Processing Manager- AFIC@MCO

University of Arkansas

University of Arkansas

Fayetteville, AR, USA
Posted on Wednesday, February 7, 2024

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Type of Position:

Professional Staff - Project/Program Administration

Workstudy Position:


Job Type:


Work Shift:

Sponsorship Available:


Institution Name:

Division of Agriculture of the University of Arkansas

The University of Arkansas System Division of Agriculture is a state wide campus, with faculty based on University campuses, at Research and Extension Centers and in every Arkansas county. It consists of the Arkansas Agricultural Experiment Station (AES) and the Arkansas Cooperative Extension Service (CES), and is home to more than 1400 employees. The Division was established in 1959 and is headed by the Vice-President for Agriculture. The Division headquarters is located in Little Rock with the rest of the University of Arkansas System Administration. As an employer, the University of Arkansas System Division of Agriculture offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process and require reasonable accommodations, please contact the Division's Office of Inclusion, Access, and Compliance at bbatiste@uada.edu.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-671-2219 or 479-502-9820.



Department's Website:

Summary of Job Duties:

The processing manager will be responsible for overseeing the day-to-day operations of the food processing area and all co-packing performed by the Arkansas Food Innovation Center at the Market Center of the Ozarks (AFIC@MCO) and report to the Executive Director of the AFIC@MCO within the University of Arkansas System Division of Agriculture. The manager will have responsibility for productions schedules, production area safety and sanitation, and providing customer service and support. Specific responsibilities will include:

Managing and participating in the daily operations of the processing areas ensuring that food safety standards are being met and that labor, food, and packaging costs are staying within budget

Monitoring inventory levels and ordering supplies, equipment repairs, and other materials needed to keep facility running smoothly.

Support and train team members and clients on proper food safety and sanitation practices (HACCP, PCQI, Better Process Controls, etc.)

Collaborate closely with business development team to ensure a seamless onboarding process for new clients while providing ongoing support, ensuring client satisfaction and retention.

Establish and maintain relationships with relevant industry stakeholders, such as local food associations and food-related organizations, to leverage their networks to increase facility utilization.

Generate leads and proactively reach out to potential co-packing clients, including farmers, food entrepreneurs, and small-scale food producers, acting as a point of contact, responding to inquiries, conducting facility tours, and addressing their needs and concerns to build and maintain a robust client list.

Supervising processing employees and conducting regular evaluations to ensure they are performing their jobs effectively.

Support grant applications that further mission of the AFIC@MCO and UADA.


Required Qualifications:

  • Undergraduate degree in food science, mechanical engineering, or a related field, with 8+ years' industry experience. In addition, a master's with 4+ years of related experience is acceptable.
  • Working knowledge of quality control and food safety standards (HACCP, GMP, etc.)

Desired Qualifications:

  • Experience with hands-on equipment operations and repair preferred.
  • HACCP, PCQI, BPCS, & ServSafe Certified.
  • Experience in developing and implementing food safety programs.
  • Familiarity with lean manufacturing principles.
  • Plant floor production experience preferably in a food manufacturing industry.

Knowledge, Skills and Abilities include:

•Excellent communication, cooperation, and interpersonal skills.
•Exceptional organizational and time management skills, with the ability to handle multiple projects simultaneously.
•Ensure that all food production areas are clean and sanitary.
•Schedule production and coordinate the work of food processing employees ensuring adherence to AFIC@MCO policies and procedures including training new employees.
•Ensure necessary food processing paperwork is complete including inspecting finished products for safety and quality.
•Investigate and resolve complaints from customers.
•Oversee state, federal, and third-party audits.
•Monitor inventory levels of necessary production and food safety supplies and order as necessary.
•Develop and implement plans to increase efficiency and productivity in the food processing areas including assisting in the development and launch of new products.
•Participate in meetings with other team members to discuss AFIC@MCO initiatives including preparing reports on the activities of the food processing areas.
•Flexibility to travel, as needed, and work outside of regular office hours, as required.

Additional Information:

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s)

Optional Documents:

License or Certificate (see special instructions for submission instructions)

Special Instructions to Applicants:

Please include copies of food safety certificates if applicable.

Recruitment Contact Information:

Darryl Holliday, Director of AFIC@MCO, darrylh@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check, Motor Vehicle Reports Check

The University of Arkansas System Division of Agriculture may conduct pre-employment background checks on certain positions for applicants being considered for employment. The background checks may include a criminal background check and a sex offender registry check. Required checks are identified in the position listing. A criminal background check or arrest pending adjudication information alone shall not disqualify an applicant in the absences of a relationship to the requirements of the position. Background check information will be used in a consistent, non-discriminatory manner consistent with the state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Talking, Walking

Frequent Physical Activity:

Kneeling, Lifting, Pulling, Standing, Stooping

Occasional Physical Activity:


Benefits Eligible: