ARE-ON Network Engineer
University of Arkansas
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Type of Position:
Professional Staff - Information Technology
Workstudy Position:
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
Arkansas Research and Education Optical Network (ARE-ON)Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.
Department:
Network and Technical Support
Department's Website:
Summary of Job Duties:
The ARE-ON Network Engineer's role is to ensure the operations and service delivery of the ARE-ON state-wide backbone network and subscribed network services for our member organizations. About ARE-ON
ARE-ON provides and supports WAN and select networking services for 41 institutions of higher-ed and healthcare delivery in Arkansas, including internet delivery, managed WAN router service, and project consulting. The ARE-ON network engineer is directly responsible for supporting technology services that drive the healthcare, research, and education missions of some of the largest public organizations in the state. ARE-ON is a division of the University of Arkansas System, and all our employees are eligible for the same benefits package as the University of Arkansas, Fayetteville campus.
Day-to-Day Work
The ARE-ON Network Engineer has assignments related to projects supporting the ARE-ON network systems, projects supporting our member’s network needs, and operational support of the ARE-ON Network and subscribed member services. The ARE-ON Network Engineer participates in planning, designing, installing, monitoring, supporting, and optimizing all network hardware, network software, and physical and logical network interconnections. The engineer analyzes and resolves network hardware and software problems promptly and accurately. Plus, they support our member campuses and the operation of ARE-ON services with excellent customer service, a campus partnership mentality, and a positive attitude.
This role is on the ARE-ON network services team of 5 that shares the support of the state-wide telecommunications shelters, more than 2,200 miles of leased and owned fiber optic cables and strands, optical transmission systems, installed network router and switch hardware, and a myriad of other network support hardware and software that encompass ARE-ON’s Network and member services.
This position reports directly to the ARE-ON Chief Technology Officer.
Work Conditions
Occasional to frequent in-state and inter-state travel will be required, as well as on-call availability. This position is considered weather essential.
Remote work for this position is allowed under the University of Arkansas Fayetteville Policies and Procedures 412.3. The employee must be a resident of Arkansas but does not have to work out of the Fayetteville ARE-ON offices or reside in the Northwest Arkansas area.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications:
Minimum Qualifications:
A bachelor’s degree in any field
At least three years of experience in a position with data network routing is a primary job responsibility, including proven experience and success with LAN, WAN, OR optical network design and implementation.
Applicable equivalencies may be considered for the above qualifications.
Proven knowledge and experience with supporting Internet networks, including specific experience with the use of internet routing protocols and policy, IPv4 and IPv6, SNMP network monitoring and management
Preferred Qualifications:
Bachelor’s degree in a technology or related field
Master's degree in a technology or related field
At least five years of experience in a position with data network routing is a primary job responsibility, including proven experience and success with LAN, WAN, and optical network design and implementation
Proven knowledge and experience with supporting Internet networks, including specific experience with the use of autonomous systems, BGP routing protocols and policy, IP multicast, IPv4 and IPv6, SNMP network monitoring and management
Experience with installation and repair techniques for networking and telecommunications equipment and associated devices
Experience working with a communications carrier or telecommunications service provider
Proven experience with network capacity planning, network security principles, and general network management best practices
Certification(s) from a significant data networking vendor in network design, operation, management, or network routing
Knowledge, Skills, and Abilities:
Working technical knowledge of current network hardware, protocols, and Internet standards
Knowledge of working with Juniper, Cisco, or other carrier-grade routing and switching hardware, including network operating systems/firmware, network management software, and firewalls
Proven customer service skills
Experience working in a team-oriented, collaborative environment
Strong interpersonal, written, and oral communication skills
Highly self-motivated and directed, with keen attention to detail
Ability to present ideas in user-friendly language
Able to effectively prioritize tasks in a high-pressure environment
Proven analytical and problem-solving abilities
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants:
Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender RegistryThe University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
N/A
Frequent Physical Activity:
N/A
Occasional Physical Activity:
N/A
Benefits Eligible:
YesThis job is no longer accepting applications
See open jobs at University of Arkansas.See open jobs similar to "ARE-ON Network Engineer" Northwest Arkansas.
