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Director of Web Development and User Experience

University of Arkansas

University of Arkansas

Software Engineering, Design
Fayetteville, AR, USA
Posted on Wednesday, September 6, 2023

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Type of Position:

Professional Staff - Information Technology

Workstudy Position:


Job Type:


Work Shift:

Day Shift (United States of America)

Sponsorship Available:


Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas ( : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.


College of Engineering Director of Communications

Department's Website:

Summary of Job Duties:

The Director of Web Development and User Experience for the College of Engineering will be responsible for leading the design and implementation of user-centered digital experiences that enhance the reputation of the college at the local, state, national, and international levels. This role will lead the design, development, and content strategy to create engaging and effective digital experiences for a diverse set of audiences, including prospective and current students, faculty and staff, alumni, and industry partners. This position reports to the Director of Communications.

The Director will have primary responsibility for the College of Engineering Website. This includes managing internal and third-party designers, developers, and content strategists, working with department communicators and the Director of Communications to produce compelling content for the web and select digital channels that drive engagement from key stakeholders, maintaining and executing an editorial calendar and timeline for web and digital content, acting as the primary web administrator for the dean's office with oversight responsibility for all department and program websites, providing guidance on design, content, and technical needs, and completing other duties as assigned.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.


Minimum Qualifications:

  • Bachelor's degree in design, computer science, or a related field from an accredited institution of higher education

  • At least one year of experience in user experience design for websites, e-marketing, and/or advertising

Applicable equivalencies may be considered on the above qualifications.

  • At least one year of experience managing and directing a website

  • Demonstrated ability to lead projects from concept to completion and apply best practices in user interface and interactive design, including image optimization and site mapping

  • Working knowledge of WCAG 2.x standards

  • Experience with software such as Photoshop, Illustrator, InDesign & Dreamweaver

  • Experience with Google Analytics or another web analytics platform

Preferred Qualifications:

  • Master's degree in design, computer science, or a related field

  • At least five years of experience leading user experience design for large-scale websites, e-marketing, and advertising

  • At least two years of experience managing and directing a large-scale website and associated digital functions

  • Experience managing and mentoring designers, developers, and content strategists

  • Experience with PHP, XML, XSLT technologies, and other CMS platforms. Experience with OmniFocus preferred

  • Experience in a communications role requiring interaction with constituents across many levels, both internally and externally

  • Experience in graphic design

Knowledge, Skills & Abilities:

  • Knowledge of layouts, graphic fundamentals, typography, and limitations of the web

  • Knowledge of website user experience

  • Strong technical skills, including knowledge of Microsoft Office Suite, Adobe Creative Suite, and social media networks

  • Fluency with HTML, CSS, and JavaScript

  • Demonstrated ability to lead projects from concept to completion

  • Ability to make evaluative judgments

  • Ability to communicate effectively, both orally and in writing

  • Ability to train and guide others

  • Demonstrated ability to work as part of a team as well as independently

  • Able to demonstrate attention to detail and conduct themselves in a professional manner at all times

Additional Information:

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Tina Paul, HR Partner

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:


Frequent Physical Activity:


Occasional Physical Activity:


Benefits Eligible: