Senior Manager Customer Development - Costco
Tyson Foods
Customer Service
Job Details:
Summary:
This position is responsible for selling prepared foods products to Costco, increasing market share and maintaining strong customer relationships within this established region. The role is accountable for managing several Costco buying regions and Business delivery and for increasing account penetration within Costco’s prepared foods business.
This position requires navigating Costco’s prepared foods network of buyers who are responsible for all aspects of prepared foods programs. The objective is to achieve maximum volume potential and profitability while maintaining Tyson’s standard of providing high-quality products with excellent customer service. It is expected that this position will have an intense level of interaction and collaboration with customer service, the business unit, and the customer to deliver sales operations and logistics excellence.
Category responsibilities include, but are not limited to:
Frozen prepared foods
Refrigerated prepared foods
Home meal replacement solutions
Key Responsibilities include but are not limited to:
Achieve sales volume and financial objectives
Develop and lead strategic customer relationships, including collaboration and joint sales planning
Maintain high engagement with customer sales planning teams, including off-site at customer locations
Communicate timely, concise, and effectively both internally and externally
Align and execute multiple business strategies
Plan, forecast, and deliver against high-volume annual growth targets
Lead weekly, monthly, quarterly, and annual business reviews with the customer and Tyson
Provide direction and communication to Tyson field support teams
Execute special projects as needed
Manage Trade Expense (T&E) deductions, including AR resolution and reduction
Prepare and deliver weekly sales reports
Plan and manage annual promotional spending calendars
Track and report competitive activity
Conduct price and volume contract negotiations
Partner with production and production planning teams to optimize flow and efficiency
Collaborate with cross-functional teams to develop strong customer value propositions
Work with the CSR team to enhance customer service performance
Demonstrate Tyson’s Customer Promise, core values, and RIGHT behaviors daily
REQUIREMENTS:
Education: Bachelor's degree or equivalent.
Experience: 7 plus years of experience. Costco experience highly preferred. Knowledge of prepared foods categories preferred. 2 plus years sales experience in Retail channels
Computer Skills: Standard computer skills with knowledge of Microsoft office applications.
Communication Skills: Excellent verbal and written skills; public speaking and presentation skills.
Supervisory: This position will have no direct reports
Travel: 12 plus domestic trips per year.
Relocation Assistance Eligible:
YesWork Shift:
1ST SHIFT (United States of America)Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.
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