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Customer Insight Manager - Walmart

Tyson Foods

Tyson Foods

Customer Service
Springdale, AR, USA
Posted on Jul 7, 2025

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.

Job Details:

SUMMARY:

Position supports the Walmart Senior Customer Development Manager and leads the development of actionable insights customer planning and financial reporting for the Refrigerated Breakfast team by leveraging available resources that include; Retail Link Nielsen syndicated panel data shopper marketing data and industry studies.

Provides comprehensive analytics for the following sales related activities: Provides recommendations solutions and thought leadership for assigned categories; leads and develops weekly reporting for team managers and at times Walmart; utilizes syndicated data insights through frequent interface with the buyers to be recognized as a category expert for the sales team; develops weekly quarterly and annual forecasts for POS shipments by category and track performance latest projections for the year; utilizes information to build annual operating plan assumptions; conducts deep analytics on new item launches and partners with the Business Unit and team on key insights; develops and publishes seasonal business trackers; directs all activities with the customer related to optimal promotional planning.

Recommends trade efficiency opportunities and regional pricing initiatives based on trade analytics and market assessment; develops and maintains Walmart Joint Business Planning JBP files to be used in monthly and quarterly updates to Walmart. Responsible for leveraging syndicated data to conduct market assessment to develop regional category recommendations about assortment pricing and merchandising. This position works closely in a matrix organization with many different functions of the organization including Supply Chain Customer Team Demand Planning Brand Business Units and the Customer.

REQUIREMENTS:

Education: Bachelor's degree or equivalent work experience.

Experience: 5 plus years of relevant experience with: Walmart Scintilla; Atlas; Shiloh; Syndicated data IRI or Nielsen POS panel data . Category or Customer Management experience with Walmart Sam's in the CPG industry. Preferred Experience with Business Intelligence BI Tools Tableau MicroStrategy PowerBI etc. and Data Modeling SAS SPSS etc.

Computer Skills: Sales planning tools software; High proficiency in Excel and other Microsoft office software.

Communication Skills: Excellent verbal and written communication skills.

Relocation Assistance Eligible:

No

Work Shift:

1ST SHIFT (United States of America)

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

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Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.