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Manager Customer Insights - WMT

Tyson Foods

Tyson Foods

Customer Service
Springdale, AR, USA
Posted on Jul 3, 2025

Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.

Job Details:

Summary

Join our dynamic team and support the Walmart Senior Customer Development Manager! This position is integral to the Case Ready Fresh Pork team, leading the development of actionable insights, customer planning, and financial reporting. You will leverage a variety of resources including Retail Link, IRI Circana syndicated panel data, shopper marketing data, and industry studies.

Key Responsibilities

  • Comprehensive Analytics: Provide recommendations, solutions, and thought leadership for assigned categories.
  • Reporting: Lead and develop weekly reporting for team managers and Walmart.
  • Category Expertise: Utilize syndicated data insights to interface frequently with buyers and be recognized as a category expert.
  • Forecasting: Develop weekly, quarterly, and annual forecasts for POS shipments by category and track performance and projections.
  • Annual Operating Plan: Utilize information to build annual operating plan assumptions.
  • New Item Launches: Conduct deep analytics on new item launches and partner with the Business Unit and team on key insights.
  • Seasonal Business Trackers: Develop and publish seasonal business trackers.
  • Promotional Planning: Direct all activities with the customer related to optimal promotional planning.
  • Trade Efficiency: Recommend trade efficiency opportunities and regional pricing initiatives based on trade analytics and market assessment.
  • Joint Business Planning: Develop and maintain Walmart Joint Business Planning (JBP) files for weekly updates to Walmart.
  • Market Assessment: Leverage syndicated data to conduct market assessments and develop regional category recommendations about assortment, pricing, and merchandising.

Collaboration

This position works closely within a matrix organization, collaborating with various functions including Supply Chain, Customer Team, Demand Planning, Brand Business Units, and the Customer.

Requirements

Education: Bachelor's degree.

Experience:

  • 5 plus years of relevant experience with:
    • Walmart RetailLink
    • Syndicated data (IRI or Nielsen POS panel data)
    • Category or Customer Management experience with Walmart and/or Sam's Club in the CPG industry

Preferred Experience:

  • Business Intelligence (BI) Tools
  • Tableau
  • MicroStrategy
  • PowerBI
  • Data Modeling
  • SAS
  • SPSS

Computer Skills:

  • Sales planning tools software
  • High proficiency in Excel and other Microsoft Office software

Communication Skills:

  • Excellent verbal and written communication skills

Travel:

  • Once or twice a year
  • Frequent day trips to stores

Relocation Assistance Eligible:

No

Work Shift:

1ST SHIFT (United States of America)

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

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Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.