Job Description:

Position Title: Beverage Server (Cocktail), the Momentary

Position Type: Part-Time

FLSA Classification: Non-exempt

Division: Operations

Department: Culinary

Reports to: Beverage Manager/Lead Bartender

Compensation Range: $15.00

About Crystal Bridges & The Momentary:

Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities. Founded by Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission.

The Momentary is a new contemporary art space that opened to the public on February 22, 2020, in downtown Bentonville, Arkansas. A satellite to Crystal Bridges, the Momentary presents visual, performing, and culinary arts. The mission of the Momentary is to champion contemporary art’s role in everyday life and explore the unfolding story of contemporary American arts in an international context by actively commissioning and exhibiting outstanding works that explore new ideas and inspire action.

Position Summary:

The Momentary is a Center for Contemporary Visual and Performing Arts and Culinary Discovery in Bentonville, AR, opened February 22, 2020. The Center is a satellite of Crystal Bridges Museum of American Art. The Beverage Server is responsible for providing a unique beverage service to broaden The Momentary’s mission and profile, increase revenue and profitability, and enhance the overall visitor experience.

Our Beverage Service Staff exhibits exemplary service to guests in order to leave a lasting positive and dynamic impression.

Beverage Front of House may include:

• Bartenders

• Beverage Servers

• Theater Bartenders

• Festival Bartenders

• Special Event Bartenders

• Bar Backs

• Doorman

Hourly rate of pay will correspond to the role performed. Employees will be expected to accurately clock in and out according to assigned shift.

Principal Responsibilities:

• Maintain thorough knowledge of Momentary’s exhibitions, performances, history, and events

• Maintain thorough knowledge of Tower Bar’s hours of operation, services, menus, specials, and “Edible Responsibility”

• Ensure cleanliness and safety in both Bar and Event areas

• Provide an atmosphere that is in line with the Momentary’s mission and vision

• Provide Total Team Service allowing for consistency in guest satisfaction by continually observing quality in drinks and service

• Complete all assigned opening and closing duties as required

Other Duties

• Open, pour and serve wine

• Open and serve beer

• Prepare and maintain garnishes

• Maintain a clean bar and work area to ensure safety in bar, service, and dining areas

• Polish and stock glassware

• Clean all bar utensils and equipment

• Arrange bottles and glassware for an attractive display

• Maintain freshness of open wines

• Provide accurate information regarding liquor, beer, or wine to guests

• Deliver drinks to guests

• Monitor alcohol consumption per table to ensure a safe level of intake by the guests

• Serve tables as necessary

• Other duties as assigned

Qualifications and Skills:

Education, Training, and Traits:

• Must be 21 years of age or older

• Excellent people skills and an outgoing personality

• Possess a strong commitment to customer service

• Highest ethics in regard to honesty, integrity, and work ethic

• First-hand knowledge of service steps and dining room procedures

Work Experience:

• Experience with customer service in a hospitality environment

• Previous experience serving alcoholic beverages preferred.

Skills and Abilities:

• Ability to work flexible shifts including weekends, holidays, and evenings

• Must be able to move quickly, stand, bend, and lift for periods of up to 4 hours

• Ability to carry large, heavy trays

• Strong communication skills and ability to maintain professionalism with both co-workers and Museum Guests

• Possess strong organizational, problem solving, and time management skills

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: In the work environment described below, position requires working in high functioning bar, and special event and offsite areas for prolonged periods of time; good eye/hand coordination; bending and stretching; and physical stamina to lift and carry a minimum of 25 pounds. Visual acuity to review written materials is required for this job. Additionally, this position requires meeting the public in a professional and courteous manner. Occasionally, while performing the duties of this job, the employee may be required to independently travel in the local area.
• Work environment: The physical arrangement of the work space may require the position to work in a variety of Museum spaces. Work space must be organized and reflect efficiency. The noise level in the dining environment is usually moderate.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.

Crystal Bridges is an equal opportunity employer committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

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