About JONES CENTER
For 30 years, Jones Center has been a trusted community anchor for Northwest Arkansas—a place where everyone can learn, play, and thrive together. With 600,000 annual visitors and a mission to fuel community connections and cultivate spaces and experiences for all, we serve as a dynamic hub for education, recreation, arts, and nonprofit sustainability. Through our Jones Community for Nonprofits campuses, we empower more than 100 mission-driven organizations, strengthening the social fabric of our region.

Job Summary
The Kids Club Associate is a part-time hourly position, reporting directly to the Guest Experience Senior Manager. The Kids Club Associate is responsible for providing a safe, welcoming, and engaging environment for children ages 3 through 10 while their parent or guardian participates in activities at the Jones Center. The Kids Club Associate must actively supervise children, lead age-appropriate activities, follow all check-in, check-out, health, and safety procedures, and communicate with parents. This position requires flexible working hours, which includes weekday morning, weekday evening, and Saturday morning shifts.

Main Responsibilities

- Actively supervise children at all times, performing regular name-to-face counts, especially at check-in, during transitions, and at check-out.
- Follow check-in and check-out procedures; release children only to the parent/guardian who checked them in or an approved authorized adult.
- Monitor the two-hour session limit, room capacity, and staff-to-child ratios. Notify leadership when capacity is reached.
- Plan and lead developmentally appropriate activities for Little Kids (ages 3–5) and Big Kids (ages 6–10).
- Use positive behavior-management techniques such as redirection, choices, and calm reminders. Contact the parent/guardian when behavior or distress cannot be safely resolved.
- Enforce health, illness, allergy, nut-free, food, and medication policies.
- Recognize and respond appropriately to first aid needs and other emergencies following established protocols.
- Complete daily record keeping including check-in/check-out times, incident reports, and opening and closing checklists.
- Communicate significant information to parents at pickup in a friendly and professional manner.
- Inspect the room for hazards before each session; clean and sanitize toys and surfaces.
- Maintain professional boundaries and report suspected abuse or neglect per Arkansas mandatory reporting requirements.
- Maintain and uphold the policies and procedures of JC Kids Club and the Center.

Additional Responsibilities
- Ability to interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- Assist with special programs or events.
- Able to perform other general duties and special projects assigned.

Minimum Qualifications

Required Skills and Abilities
- Self-motivated, self-starter with a solid service-oriented mentality.
- Enjoys working with children and families; patient and calm under pressure.
- Must maintain a professional personal appearance.
- Must be available on weekends as needed.
- Great attendance record.

Education, Training, and Experience
- High school diploma or equivalent required. Must be at least 16 years of age[MW1.1].
- Must complete pre-employment screening, including criminal background and child maltreatment checks.
- Current certification or willingness to get certified within 30 days of hiring in the following:
o CPR/AED.
o Basic First Aid.
- Completion of required Kids Club training before supervising children independently
- Experience working with children preferred.
- Bi-lingual is a plus.

Physical Requirements
- Ability to stand, walk, bend, kneel, and sit on the floor for prolonged periods.
- Ability to lift 25 pounds occasionally and keep up with active children.