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Your role at Clorox:

The Plant Quality Assurance Manager is responsible for leading and managing a group of Document Control and Quality Assurance Specialists and providing support to operations in the area of Quality Assurance to ensure a high-level Quality Management System. This role supports the development, implementation, maintenance, and improvement of Quality systems and processes. This role participates on teams developing, designing, installing and starting-up new products, product improvements, and technology upgrades to ensure that they are compliant with the Quality Management System. This role participates on project teams as a functional expert. The QA Manager collaborates with other technical and functional disciplines, as needed, to effectively solve problems. This role manages the training program, provides training in functional areas of expertise, and provides the communication of technical material to non-technical people, both oral and written. This role is responsible for eQuality Management System development and implementation, coordinating data for Quality Management reviews, coordinating third party audits and management of internal audit, CAPA, complaint and document control functions. This Role is responsible for managing External Manufacturing (EM) Quality releases.

In this role, you will:

• Develop, implement, and maintain stringent quality standards and procedures to meet quality expectations and relevant regulations to compliance to CGMPs.

• Ensure overall QMS system compliance with applicable regulatory and statutory requirements.

• Collect, analyze Quality Assurance data. Coordinate data for Quality Performance review activities with the Management.

• Manage Foreign Supplier Verification Program (FSVP).

• Support the qualification approval process for bulk and finished products through partnership with cross-functional team members.

• Collaborate with cross-functional team to establish and maintain quality expectations, confirm Hazard Analysis Risk Based Preventive Controls (HARPC), and address non-conformances/deviations from agreed-upon standards.

• Provides technical and decision-making support and/or data analysis in managing situations and issues relative to quality and food safety.

• Support project teams and initiatives as needed

• Manage External Manufacturing (EM) product releases. Manage and ensure compliance with testing program and maintain Quality KPI’s.

• Manage the complaint investigation process from customers, regulatory agencies, or members of the business community.

• Provide quality support to international registration requests and manage Customer Testing Programs such as Tested to be Trusted (TTBT).

• Provides operational support and analytical problem solving.

• Manage day to day quality documentation processing in support of ongoing operations not limited to Complaints, OOS’s, LIR’s CAPA, NCR’s, SOP’s, forms, specifications.

Document Administration and support:

• Manage Document Control and eQMS Administration.

• Monitor health of QMS related programs (Intelex , Master Control, Workday etc.) and identify opportunities and synergies to drive increased efficiency.

Training and Development:

• Lead, coach, develop and manage a group of Quality Assurance and Document Control Specialists.

• Manage training program. Manage role-based training curricula, track training completion, communicate training status and gaps to management on a routine basis. Provide Plant LT recommendations on gap resolutions and systemic improvements.

• Provides general functional training and support e.g onboarding. Develop content and deliver effective training on QA topics.

• Manage and provide training to key stakeholders on eQMS (Intelex, Master Control, SAP, eSynergy) as required and collaborate on best practices with internal and external partners.

• Manage the Quality metric program including publishing regular scorecards/KPI for the Quality unit.

• Gathers and analyze and interpret data to provide input to decisions related to product safety and quality for intervention to prevent defects or non-compliance.

• Participate in continuous improvement projects activity such as developing, designing, installing and starting up new products, equipment’s, product improvements, and technology upgrades in support of division’s continuous improvement initiatives to ensure quality is consistently delivered.

• Perform and Manage Internal Quality audits to 21 CFR 111, 117 and other applicable standards. Coordinate activities of Third-Party inspections (Notified Body, FDA) and associated corrective action activities.

• Identify areas of opportunities and support continual improvement of the Quality Management System.

• Plan and lead Quality projects and/or participates on project teams as the functional expert.

What we look for:

• 5+ years of Quality Assurance experience in a manufacturing environment, with a strong focus on operational excellence and continuous improvement.

• Degree in field - Microbiology or related preferred

• Proven direct leadership experience overseeing teams, driving performance, and ensuring alignment with plant goals.

• Experience training and developing, enhancing skills in quality processes, standards, and regulatory compliance.

• Demonstrated ability to develop, maintain, and audit quality management systems (QMS) in compliance with industry standards such as ISO 9001.

• Strong problem-solving skills, with experience using root cause analysis, Six Sigma, or similar methodologies to drive process improvements and reduce defects.

• Skilled in mentoring and coaching teams on best practices in quality control, process audits, and adherence to safety standards.

• Ability to collaborate effectively with operations, engineering, and production teams to meet quality assurance objectives.

• Experience managing internal and external audits to ensure compliance with company and regulatory standards.

• Strong analytical mindset with a focus on metrics and KPIs to continuously monitor and improve product quality.

#LI-onsite

Workplace type:

Onsite

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.