Job Title: Loan Support Assistant

Reports to: EVP – Credit Administration Officer

FLSA Status: Non-Exempt

Statement of Hire:

At Signature Bank of Arkansas, we are committed to delivering memorable service beyond the customer’s expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area.

A successful Team Member will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.

Job Summary:

The Loan Support Assistant position works closely with the Credit Administration team on various responsibilities as well as supporting Loan Review/Risk Management functions on duties as determined. This individual will also assist with handling construction loan inspections.

Essential Duties, Responsibilities & Expectations:

• Exhibit a sense of urgency to provide the finest of customer service at all times and in all forms of verbal and written communications.
• Assist the Appraisal Review Specialist with various duties to include researching MLS or CoStar for comparable sales, assisting in the preparation of the evaluations, and tracking of appraisals.
• Assist the Credit Analyst with data input and other selected duties.
• Perform construction loan inspections; take photos of property, as needed.
• Provide assistance to Loan Review/Risk Management with various duties, as requested.
• Assist with the preparation of various reports, including Board reports.
• Place signs on construction sites, as needed.
• Perform all other tasks requested as they relate to the Bank and its functions.

Supervisory Responsibilities: None

Compliance:

All Team Members are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each Team Member is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities. It is the affirmative duty of each Team Member to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All Team Members shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Team Members must participate in required training on pertinent compliance laws and regulations as required by Signature Bank of Arkansas.

All Team Members will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.

Education / Experience:

• High school diploma or general education degree required; college degree preferred

• Previous banking experience beneficial.

Skills / Knowledge / Abilities:

• Ability to effectively communicate courteously and professionally in English (both written and oral) before groups of customers, team members, and management of the Bank.

• Strong computer skills and ability to utilize all necessary software applications including Excel and all other software applications utilized by the department.
• Strong listening skills.
• Good interpersonal communication skills to effectively relate to all levels of the Bank staff.
• Sound reasoning and judgment skills.
• Must be self-motivated and work well in a team environment.

Working Conditions / Environment / Potential Hazards:

• General office environment

• May be necessary to work extended hours
• Periodic travel
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• Able to sit or stand for an extended period of time
• Able to lift up to 40 pounds
• Use of fine motor skills