What you'll do

The greeter is a personal representation of the service and overall hospitality of the restaurant. Greeters must enjoy making small talk with guests and be willing to learn patrons’ names. The greeter should be willing to fill in as needed for bussers, runners, servers and bartenders to keep up with busy shifts. Some back-of-house assistance will also be necessary, such as inspecting/cleaning restrooms.

Compensation: $10.00 per hour, plus tips. Minimum hourly wage guaranteed.

Benefits/Perks:

• Medical, Dental, Vision Benefits for Full-Time Employees.
• 401k match for Full-Time/Part-Time Employees after 2 months of service (must be 21 years or older).
• Employer paid Short-Term/Long-Term Disability and Life Insurance benefits.
• Employee Assistance Program, Bicycle Share Program.
• 50% discount at Ropeswing establishments for employees and up to 1 guest.

Additional details concerning Benefits/Perks will be provided at time of employment.

Responsibilities

• Greet customers with a smile as soon as they walk through the door, thank guests as they depart.
• Provide patrons with accurate wait time estimates during busy periods.
• Maintain a neat, organized front-of-house environment. Manage coat check process (if available).
• Seat guests and provide drinking water to tables as needed to ensure ideal speed of service.
• Assist with opening/closing tasks and side work as needed.
• Be knowledgeable about food and beverage menu.
• Rotate seating between different stations to ensure even workloads for waitstaff.
• Answer phones and schedule reservations. Take to-go orders.
• Assist in table clearing as occasion demands.
• Self-manage. Follow attendance policy, clock in/out appropriately, adhere to dress code, be proactive in accomplishing duties, adhere to Company policies and procedures.
• All other duties as assigned.

This job description and the enumerated Essential Functions are intended to provide general guidelines for job expectations and the employee’s ability to perform the position described. This is not intended to be an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and tasks may be assigned by the incumbent’s supervisor as deemed appropriate.

What You Need to Get the Job Done

• Must be at least 17 years or older.
• Excellent verbal communication skills
• Organized and able to multi-task
• Willing to be part of a team.
• Thoroughness and attention to detail.
• Advanced time management experience
• Friendly, open disposition
• Team player who looks for ways to help out other employees whenever needed
• Ability to work in a fast-paced environment.
• Able to lift up to 35 lbs.
• Continuously reach, bend, lift, carry, stoop and wipe.
• Remain stationary for long periods of time.

What Will Make Us REALLY Love You

• 2+ years’ experience in a high-volume establishment.

In our commitment to wellness in the community, Ropeswing is proud to offer a smoke-free environment for all of our guests and employees.

*Ropeswing is an Equal Opportunity Employer, and we value diversity. All employment is based on merit, qualification, and business need.