NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.

As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.

NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The incumbent supports administrative and instructional activities across the Adult Education program. This individual will assist adults with the enrollment and assessment process, collect and report student data, assist with admissions, assessment and instruction days and evenings in various locations on campus. This individual will assist the Dean of Adult Education with data collection and review, reporting, recruitment and retention, social media, and other duties as assigned. This position reports to the Dean of Adult Education. This is a fulltime, twelve-month position. This is a Provisional Grant Funded Position.

Essential duties

• Welcome new students and visitors to the Adult Education Center in person, online and on the telephone providing general information as needed. Maintain ongoing communication with community organizations, state and federal agencies, business, and industry and WIOA partners.
• The individual is responsible for the student admissions process. The individual responds to new student inquiries, receives student intake forms, enters student data into LACES, creates student files folders, schedules students for the initial assessment, and schedules students for orientation.
• Assist with the administration of all assessments including TABE, TABE CLAS-E, GED Ready, Official GED, and Accuplacer face-to-face.
• Maintain complete and accurate student files, inventory and maintain office supplies, assist with duplicating and general office support as needed.
• Completes the required training in Assessment, Learning Disabilities, Literacy, Adult and Community Education System (LACES), Career Pathways, and other workshops as determined by the Arkansas Department of Career Education.
• Ensures validity and accuracy of student data across assessment software and the state agency data system. Monitors student data and communicates with teachers and students for post-testing.
• Researches and analyzes data pertinent to student performance measures. Prepares reports explaining findings impacting future funding.
• Assists with the program’s evaluation process by gathering information, reviewing files, researching data, conducting surveys and interviews, and compiling annual reports.
• Support daily operations of the program as directed.
• Perform any other related duties as required or assigned.

Rate of Pay $17.34 hourly

Knowledge, Skills, and Abilities

• Knowledge of planning, research, and analysis techniques and procedures.
• Knowledge of department operations, policies, and procedures.
• Knowledge of applicable laws and regulations.
• Knowledge of basic accounting principles.
• Ability to plan and execute systems and organizational analysis and feasibility studies.
• Ability to conduct research and perform quantitative quality assurance reviews.
• Ability to research, prepare, and present comprehensive written and oral reports.
• Ability to organize and conduct meetings and workshops.

Physical Demands/Work Environment

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is:
Frequently:
• Manipulate items with fingers, including keyboarding
• Sitting
• Standing
• Walking
Constantly:
• Hearing
• Repetitive motion
• Talking

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

Environmental Conditions

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Required Qualifications

The formal education equivalent of a bachelor's degree in public administration, general business, or a related field.

Additional requirements determined by the institution for recruiting purposes require review and approval by the Arkansas Division of Higher Education.

OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

NWACC is an Equal Opportunity Employer, please see our EEO policy.