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Patient Liaison at VERALUX

Northwest Arkansas

Northwest Arkansas

Administration, Customer Service · Full-time
Rogers, AR, USA
USD 16-20 / hour
Posted on Sep 25, 2025

At Veralux, we’re transforming the way people think about preventive healthcare. We specialize in non-invasive, full-body MRI screening to help detect early signs of disease—before symptoms appear. Our mission is simple: give patients peace of mind and empower them with proactive health data.

We are opening soon in Northwest Arkansas and are seeking an experienced, compassionate Patient Liaison to join our innovative clinical team. If you're passionate about patient care and eager to be part of cutting-edge preventative medicine, we want to hear from you.

What You’ll Do

The Patient Liaison serves as the first point of contact and plays a critical role in creating a welcoming, informative, and efficient environment for our clients. You will coordinate appointments, answer inquiries, and work closely with clinical and administrative teams to guide patients through their MRI experience with clarity and care. Key responsibilities include:

· Serve as the primary point of contact for patients before, during, and after their MRI appointments

· Provide clear explanations of procedures, scheduling, and billing information

· Coordinate appointments and follow-ups using electronic scheduling systems

· Communicate patient needs and concerns to clinical staff to ensure continuity of care

· Maintain accurate and up-to-date patient records in compliance with HIPAA

· Assist in collecting patient feedback and contributing to ongoing process improvements

· Support front desk and administrative functions as needed

What We’re Looking For

· High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred

· 2+ years in a patient-facing or customer service role, preferably in a healthcare setting

· Exceptional interpersonal and communication skills

· Comfortable discussing sensitive health information with discretion and professionalism

· Proficiency with medical scheduling software and Microsoft Office Suite

· Knowledge of MRI or radiology services a plus

Why Join Us

· Competitive salary + overtime and weekend differential

· Meaningful work in a fast-growing preventive healthcare sector

· Supportive and collaborative team environment

· Opportunities for professional growth and advancement

Schedule

  • Monday-Friday: 7:45am-5:15pm
  • Saturday: 7:45am-3:15pm

Pay

$16-20 per hour, depending on experience

Ready to Apply?

Join a team that’s changing lives every day—one scan at a time.

Submit your resume today to take the next step in your career.

Northwest Arkansas is an equal opportunity employer.

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