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Community Engagement Director at Whole Health Institute

Northwest Arkansas

Northwest Arkansas

Marketing & Communications
Bentonville, AR, USA
Posted on Thursday, August 31, 2023

Position: Community Engagement Director

Reporting To: President

Location: Bentonville, Arkansas

Who We Are

Whole Health Institute is dedicated to transforming health care – beginning in our home of Northwest Arkansas and scaling to disrupt the national health crisis. We build innovative approaches to care, amplify research and best practices, and advocate for policies and models – to improve quality and reduce cost of health care for all.

About the Position

The Community Engagement Director is a key leadership role within the WHI and is responsible for developing and implementing strategic initiatives to engage and connect with the local community. This position plays a crucial role in promoting health and wellness, fostering positive relationships, and enhancing the organization's reputation within the community. The Community Engagement Director works closely with various stakeholders, including healthcare professionals, community leaders, government agencies, and nonprofit organizations, to drive community-based healthcare initiatives.

This role will partner with regional partners and the public to rally volunteer support for social awareness, fundraising and nonprofit initiatives. This role will focus on designing public engagement initiatives to transform communities, oversee program finance and fundraising issues and mobilizing teams of volunteers to support social activities.

Roles and Responsibilities

• Create and execute comprehensive strategies to engage the local community in healthcare initiatives, aligning with the organization's goals and objectives

• Build and maintain relationships with community leaders, organizations, and healthcare providers to establish collaborative partnerships, enhance visibility, and foster community involvement

• Conduct thorough assessments to identify the healthcare needs and concerns of the community, leveraging data and community feedback to inform program development and resource allocation

• Design, develop, and oversee community-based healthcare programs, services, and initiatives that address identified needs and promote preventive care, health education, and access to healthcare services

• Working closely with the Communications Manager to execute marketing and communication strategies to raise awareness of community health programs and initiatives, utilizing various channels such as social media, newsletters, press releases, and community presentations

• Oversee administrative aspects of programs to meet the objectives of the stakeholders

• Analyze data to determine the effectiveness of programs

• Suggest and implement improvements to programs and services

• Plan and manage outreach activities for increased awareness of programs

• Write proposals for community initiatives and services funding

Required Skills and Experience

• Bachelor's degree in healthcare administration, public health, communications, or a related field. Master's degree preferred.

• Extensive experience in community engagement, public relations, or related roles,

preferably in the healthcare sector.

• Strong understanding of healthcare systems, public health principles, and community health needs assessment methodologies.

• Demonstrated experience in developing, implementing, and managing community- based healthcare programs, including volunteer coordination, event planning, and resource allocation.

• Excellent verbal communication skills and the ability to communicate in a clear and persuasive manner

• Superb writing and editing skills

• Highest ethics as they relate to all aspects of private non-profit practices

• A high level of professional integrity and the ability to handle sensitive issues and situations with discretion

• Effective interpersonal skills as well as group interaction and leadership

• Ability to inspire and creatively engage internal and external audiences

• Ability to work independently and effectively; self-directed

• Collaborative and energetic

• Ability to create and successfully manage an annual budget

• Demonstrated organizational planning, problem-solving and collaboration skills

Attributes for Success

Culture Champion: Models Whole Health Institute values to foster our culture; holds oneself and others accountable; and supports Whole Health Institute’s commitment to improve the lives of individuals and, increase access to health and well-being; maintains and promotes the highest standards of integrity, ethics and compliance; and supports team members’ individual and professional growth and success.

Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Strategic Thinking: Adopts a holistic perspective that considers data, analytics, user insights, and different parts of the business when advising, making plans, and implementing strategies.

Diversity, Equity & Inclusion: Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms.

Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy, joy, and positivity to motivate, influence, and inspire commitment and action.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

Physical demands: In the work environment described, position requires sitting at a desk and utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching for filing, and physical stamina to lift a minimum of 25 pounds. Visual acuity to review written materials is required for this job. Additionally, this position requires meeting the public and the organization in a professional and courteous manner. Occasionally, while performing the duties of this job, the employee is required to independently travel in the local area.

Work environment: Work will be performed in an office environment and in communities served. The physical arrangement of the office may require the position to work in an open environment within close proximity to other colleagues. Workspace must be organized and reflect efficiency. The noise level work environment is usually low to moderate. Occasional evening and weekend work hours, and some local travel will be required.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and a background check. Whole Health Institute requires all employees to provide proof of COVID-19 vaccination as a condition of employment, subject to accommodations. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.

Whole Health Institute is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status of protected veteran, or any other status protected by the laws or regulations in the locations where we operate

Northwest Arkansas is an equal opportunity employer.