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Patient Accounts Representative

MANA Medical Associates of Northwest Arkansas

MANA Medical Associates of Northwest Arkansas

Fayetteville, AR, USA
Posted on Wednesday, April 24, 2024

Patient Accounts Representative

Job Locations US-AR-Fayetteville
Position Type
Regular Full-Time
Location/Org Data : Name
Northwest Pediatrics Acute Care


The Patient Account Representative performs various routine and complex clerical tasks and deals with patients family members, visitors and clinic personnel in other departments to ensure good internal and public relations.

About Northwest Arkansas Pediatrics

Northwest Arkansas Pediatrics, a MANA Clinic, is committed to providing excellent, compassionate care to children and their families. Our pediatricians and staff have 30 years of experience caring for children. Drs. Joe T. Robinson and Terry Payton founded the Northwest Arkansas Pediatric Clinic in 1983 to provide comprehensive care for children from infancy to adolescence. Today, NWAP has 20 board certified pediatricians on staff and locations in Fayetteville and Pinnacle Hills.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services.

Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

  • Personalized environment
  • Quality patient experiences
  • Physicians that care for your wholistic well-being
  • A learning organization that cares for employees in every stage of career

What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

  • Comprehensive Benefits –
  • Medical & dental
  • 401(K) match and profit sharing
  • Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
  • Employer paid life, long-term & short-term disability benefits
  • One-On-One Training and Development

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


  • Answer clinic business line and assist patients with billing questions.
  • Demonstrate knowledge of all appropriate insurance carriers.
  • Verify insurance coverage.
  • Work closely with receptionists, patient advocates, and central billing department regarding patient information; insurance updates.
  • Review patient balance/collection accounts and make appropriate financial arrangements/payment plans.
  • Scrub claims.
  • Work appropriate billing queues daily.
  • Additional duties, as assigned.


  • High school diploma or GED, , plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
  • Must be able to effectively communicate.
  • Must be self-motivated.


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