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Reception Supervisor - Pediatrics

MANA Medical Associates of Northwest Arkansas

MANA Medical Associates of Northwest Arkansas

People & HR, Operations
Fayetteville, AR, USA
Posted on Tuesday, March 12, 2024

Reception Supervisor - Pediatrics

Job Locations US-AR-Fayetteville
Position Type
Regular Full-Time
Location/Org Data : Name
Northwest Pediatrics Acute Care


We are seeking a dynamic supervisor to oversee reception. The ideal candidate will demonstrate strong accountability, leadership, and communication skills to ensure smooth department operations and excellent customer service.

This is an opportunity to join a close-knit team in a family-oriented clinic with a fun, friendly work environment. If you are a self-motivated professional who enjoys supervising others, apply today!

The Reception Supervisor will report to the Business Office Manager. Working hours will be Monday through Friday 8:00am-5:00pm.

Previous experience leading a team is a big plus but not required. We're eager to hear from all interested candidates with a pleasant attitude and willingness to learn.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services.

Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

  • Personalized environment
  • Quality patient experiences
  • Physicians that care for your wholistic well-being
  • A learning organization that cares for employees in every stage of career

What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

  • Comprehensive Benefits –
  • Medical & dental
  • 401(K) match and profit sharing
  • Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
  • Employer paid life, long-term & short-term disability benefits
  • One-On-One Training and Development

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


  • Responsibilities include but are not limited to:
    • Supervisory authority in accordance with the organization’s policy and applicable laws
    • Interviewing, hiring, and training new receptionists
    • Planning, assigning, and directing all department responsibilities
    • Appraising employee performance i.e... rewarding and disciplining employees
    • Addressing patient concerns
    • Effective methods of communication for a moderate size group of employees


  • High School Diploma
  • 12 to 18 months related management experience, or equivalent combination of education and experience.


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