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Bilingual (English/Spanish) Receptionist (Peds)

MANA Medical Associates of Northwest Arkansas

MANA Medical Associates of Northwest Arkansas

Administration
Fayetteville, AR, USA
Posted on Saturday, October 28, 2023

Bilingual (English/Spanish) Receptionist (Peds)

Job Locations US-AR-Fayetteville
ID
2023-1667
Category
Customer Service/Support
Position Type
Regular Full-Time
Location/Org Data : Name
Northwest Pediatrics Acute Care

Overview

NWA Pediatrics is seeking a full-time bilingual (English/Spanish) receptionist. Duties will include, but are not limited to, checking patients in, obtaining and entering all demographic information, answering a multi-line phone, and scheduling appointments. As the first line of communication with our patients, professional attitude and appearance are a must. Must be available to work Monday-Friday. Applicant must have exceptional customer service skills, be self-motivated, reliable, and pay attention to details. Must be fluent in both English and Spanish. This helps to ensure quality healthcare and communicate accurate medical terminology to our patients. Clerical experience is preferred. Please complete online application located at www.mana.md/career-opportunities/.

About Northwest Arkansas Pediatrics

Northwest Arkansas Pediatrics, a MANA Clinic, is committed to providing excellent, compassionate care to children and their families. Our pediatricians and staff have 30 years of experience caring for children. Drs. Joe T. Robinson and Terry Payton founded the Northwest Arkansas Pediatric Clinic in 1983 to provide comprehensive care for children from infancy to adolescence. Today, NWAP has 20 board certified pediatricians on staff and locations in Fayetteville and Pinnacle Hills.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings:

  • Comprehensive Benefits –
    • Medical & dental
    • 401(K) match and profit sharing
    • Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
    • Employer paid life, long-term & short-term disability benefits
  • Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more!
  • One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

How to Apply

To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application.

Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months. MANA is an equal opportunity employer.

Responsibilities

  • Manage all phases of the patient encounter as listed in the procedure manual; verify patient name, address, phone number and health insurance coverage, primary physician and referring physician
  • Answering multi-line phones
  • Open the department on time
  • Scheduling patient appointments
  • Helping bridge the communication barrier between providers and their patients, as well as other staff.

Qualifications

  • High School Diploma or GED

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