Network Operations Center Associate (Night Shift)
KPMG Deutschland
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a Network Operations Center Associate to join our Digital Nexus technology organization. This is a hybrid work opportunity.
Responsibilities:
- Provide continuous network/system support and monitoring for business-critical environments
- Monitor the operational support systems to proactively identify service impacting events related to Information Technology (IT), network, and facility conditions
- Escalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolution
- Use standard runbooks to mitigate or resolve incoming incidents, as well as support requests and escalate to appropriate teams as necessary; participate and track incidents from inception to resolution
- Support monitor services and internal processes for resolution of production incidents, and support requests
Qualifications:
- Minimum one year of recent experience in supporting end user systems, servers, and network troubleshooting
- Bachelor's degree from an accredited college or university is preferred
- Familiarity with ServiceNow Platform, Databases such as SQL Server and Oracle; exposure to monitoring platforms and analysis applications such as SCOM and SolarWinds
- Background with operations systems such as Window Server and Linux; network routers and switches
- Strong verbal/written communication, problem solving, organizational and independent judgment skills to support an environment driven by customer service and team work; ability to build productive relationships with peers
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6730_9_25
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
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KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.