Walton Lifetime Health Complex Front Desk Staff

Part-Time Position

Posted 11/12/2025

Position Summary

The primary responsibility of the position is to open the Walton Lifetime Health Complex (WLHC) weekday (M-F) mornings and monitor the front desk operations until 8:00 a.m. This person works in a team environment to provide excellent customer service to all WLHC members, JBU faculty, JBU staff, JBU students and guests. This is a part-time, 12-month position – 17.5 hours per week. Start date is January 5, 2026, ideally with some training to take place for a few days prior to this.

Role Qualifications

• Ability to effectively communicate – verbal and written - with members/ guests
• Ability to work cohesively with others in a fast-paced environment.
• Ability to present oneself professionally in speech and appearance to WLHC members.
• Commitment to the Articles of Faith, mission and objectives of John Brown University

Position Responsibilities

• Arrives thirty minutes prior to 5am weekday opening so that building is open on time for our members.
• Ensures lights are all on, doors are unlocked to appropriate areas, towels are in place and front desk computers are running the membership software.
• Greets members as they come into the facility and as they leave the facility.
• Maintains a presence in facility weekday mornings.
• Maintains a professional front desk and reception area.
• Communicates well with Director of WLHC Membership Services and with Director of Athletics regarding any issues with building, equipment, computers, members or guests.
• The WLHC closes Thanksgiving, Christmas Eve, and Christmas Day. We are closed New Year’s Day morning only. This position is on duty on all other holidays that fall on a weekday.
• Other duties as assigned.

Essential skills and experience

• Communication skills, both verbal and written.
• Dependable and committed.

Physical Demands and Work Environment

• Physical demands: While performing the duties of this job, the employee is occasionally required to walk; stand; use stairs; sit; use hands; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: The noise level in the work environment is usually moderate.

The employee is expected to adhere to all University policies.

About JBU

Information describing the university is available online.

Apply

To apply, please upload the following documents to the "Upload Your Documents" page:

1. Cover Letter
2. Your resume
3. A completed and signed staff employment application (Click Here to Access the Application)

Contact information:
Office of Human Resources
John Brown University
2000 West University Street
Siloam Springs, AR 72761
Phone: 479.524.7197
e-mail: jobs@jbu.edu