Job Title:

Office Services Support I

Department:

Administration, Facilities & Secretarial

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under close supervision, this position is responsible for performing entry level administrative duties related to postage, office services, and mailroom equipment. Some duties include, but are not limited to, coordinating/task assignments, delivering mail, invoicing, working with suppliers, and managing print shop requests.

Job Description:

Key Responsibilities:

• Determine, affix, and record postage on registered mail and packages, including labeling and scanning for FedEx, UPS, Amazon, etc.

• Other duties as assigned

• May operate warehouse equipment such as forklift or drive company vehicles in order to complete daily tasks

• Coordinate print shop requests

• Coordinate security requests for badges including taking badge photos during new hire orientation

• Assist with Company Store activities including selling Company Store products, maintaining product inventory and answering questions from internal/external customers

• Transport shred and/or recycle bins to assigned locations and move filled bins onto truck for return transit to the warehouse

• Receive and distribute incoming mail and process outgoing mail including parcels, mail to ship (business and/or personal related) and recurring newsletters • Assist suppliers and the print production environment including contributing to supplier selection and determining processes

• Request new equipment and supplies; maintain existing equipment; and ensure organizational rules and specifications are implemented within the print production function.

• Keep mailroom equipment and supplies in good condition and report when something needs repair or replacement

• Provide excellent customer service to both internal and external customers (e.g., suppliers) to ensure satisfaction of prints delivered; answer questions, resolve discrepancies and handle escalations

• Initiate requests for bids, quotes, and purchase orders for suppliers; process invoices

Qualifications:

Minimum Qualification:

• High School Diploma or GED equivalent with up to 1 year of relevant experience; ability to pass a background/MVR check and obtain forklift certification.

Preferred Qualification:

• Up to 1 year of customer service experience.

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

GED (Required), High School (Required)

Work Experience:

Clerical/Administrative, Customer Service/Account Manager

Job Opening ID:

00590000 Office Services Support I (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.