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LTL Senior Business Analyst

J.B. Hunt Transport

J.B. Hunt Transport

Lowell, AR, USA
Posted on Friday, June 14, 2024

Job Title:

LTL Senior Business Analyst


IT, Telecom & Internet


United States of America





Full/Part Time:

Full time

Job Summary:

The Senior Business Analyst position acts as the primary liaison between business and Engineering & Technology stakeholders to provide innovative solutions to business objectives. The incumbent will be responsible for solving a range of stakeholder challenges, for projects, products, initiatives of high scope or complexity. The analyst will have expert knowledge and extensive experience in business analysis, across multiple types of projects. Demonstrates ownership of business analysis process for the enterprise by overseeing and ensuring compliance with industry and internal standards. The role is self-directed and is responsible for leading the analysis of complex, high profile enterprise-level strategies & roadmap development. In support of these strategies, this role has a high frequency of collaboration with business leadership (EVP, VP, Sr. Director).

Job Description:

Key Responsibilities:

  • Oversees analysis activity for teams, recommends optimum approach, provides guidance with respect to Less-Than-Truckload (LTL) industry trends, and Business Analysis and Product Owner practices
  • Identifies and applies advanced elicitation and collaboration techniques with the enterprise to recommend, confirm, communicate, and manage delivered outcomes
  • Manages requirements life cycle by assessing and approving requirement details, traceability, prioritization, and changes to ensure alignment between enterprise needs and solutions
  • Identifies and applies advanced analysis and modeling techniques by recommending, specifying, verifying, and validating requirements to support enterprise strategy
  • Evaluates and recommends solutions by measuring and assessing limitations and effectiveness to ensure and increase delivered value
  • Defines or identifies operational KPIs that measure annual value realized for the business.
  • Analyzes strategies by identifying current and future state needs, assessing risks, and collaborating with senior leadership to recommend a change strategy and define solution scope
  • Guides and mentors Business Analyst community in business domain knowledge and business analysis practice
  • Designs & creates actionable deliverables at each stage of change. Including but limited to communication strategy, sponsor roadmaps, trainings, and resistance management plans
  • Communicates with internal stakeholders on change management strategy & presents on execution to stakeholders
  • Coordinates the organizational change efforts including the assignment of roles and responsibilities as it relates to change initiative efforts


Minimum Qualifications:

Highschool/GED, 4 years of experience Transportation/Logistics

AND/OR 3 years of experience in a Business Analyst role

AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:

  • Knowledge of the techniques and the ability to establish and maintain healthy working relationships with clients, vendors, and peers
  • Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications
  • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
  • Ability to accurately analyze situations and reach productive decisions based on informed judgment
  • Knowledge of techniques to successfully effect change in an organization and ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment
  • Knowledge of technologies, techniques and practices for the evaluation of business performance data; ability to analyze business performance using advanced statistical methods to justify and drive future business planning decisions
  • The ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements

Preferred Qualifications:

  • Bachelors or Masters degree in Business Administration/Management, Engineering, Statistics or related field, or suitable combination of education, experience and training AND 5 years in a Business Analyst role
  • 3 years of both Brokerage and Less-Than-Truckload (LTL) industry experience and knowledge of best practices in LTL operations
  • Certified Business Analysis Thought Leader (CBATL) - International Institute of Business Analysis (IIBA)
  • 2 years of knowledge and application of Agile Framework and Agile Product Development

This position is not eligible for employment-based sponsorship.


Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.


The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.


Bachelors: Business Administration/Management, Bachelors: Computer Engineering, Bachelors: Statistics, GED (Required), High School (Required), Masters: Business Administration/Management, Masters: Computer Engineering, Masters: Statistics

Work Experience:

Business Analysis, Transportation/Logistics


Certified Business Analysis Thought Leader (CBATL) - International Institute of Business Analysis (IIBA)

Job Opening ID:

00551671 LTL Senior Business Analyst (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.