Behind every cancer patient's treatment journey is a team dedicated to ensuring care can continue without interruption. We're seeking a skilled Payment Posting Supervisor to lead a high-performing team, drive revenue cycle excellence, and help ensure the financial accuracy that supports exceptional patient care. If you're a detail-oriented leader who thrives in a fast-paced healthcare environment, we'd love to meet you.
Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 800 diverse team members.
As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.
Job Summary:
The Payment Posting Supervisor (aka Accounts Receivable/Payment Application Supervisor) is responsible for monitoring the workflow, training new hires, and ensuring accuracy within all the payment posting, refund specialist, and accounts receivable positions.
Supervisory Responsibilities:
- Keeps teams up to date with training, department changes, etc.
- Develop, implement, and maintain department policies and procedures. Identify and initiate updates or new policies or procedures.
- Train new employees and provide guidance on workflows and processes.
- Conduct all employee evaluations.
- Supervise and correct timecard corrections and PTO requests.
Job Duties / Responsibilities:
- Functions as supervisor to the payment posting, refund specialist, and accounts receivable positions.
- Monitor daily productivity.
- Assist with workload as needed.
- Ability to cover any position as needed.
- Maintain patient/clinic confidentiality.
- Maintain pleasant/helpful attitude towards patients and staff.
- Maintain a professional relationship with physician teams.
- Maintain patient and clinic confidentiality.
- Perform all related duties as required by Revenue Cycle Manager(s), Business Office Director, CFO, and CEO.
