Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 800 diverse team members.

As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.

Job Summary: The clinical supervisor oversees the research staff, ensuring all department and Highland’s policies are being followed, while also managing any personnel issues that arise.

Supervisory Responsibilities:

• Manage day-to-day operation of the research department to ensure an efficient and effective department.
• Supervise staff members, act as back-up when necessary.
• Assess employee performance.
• Coordinate department meetings.
• Oversee quality assurance for the department.
• Assist staff when needed.
• Monitor work/patient flow between the departments.

Job Duties / Responsibilities (may include those of a Clinical Research Coordinator as follows):

• Must learn and be proficient in the use of the practice EMR and practice management programs.
• Act as a resource to hospital and clinic personnel/physicians regarding research activity.
• Screens potential study patients according to protocol inclusion/exclusion criteria.
• Meets with study subjects and schedules their visits according to protocol requirements.
• Reports all adverse events to the Principal Investigator and sponsor.
• Obtains and completes data for study subjects and/or work with the Research Data Manager to ensure subject data is collected according to the study.
• Completes case reports and maintains records of each study subject and/or work with the Research Data Manager to ensure data is entered into the electronic data capture (EDC) system according to study.
• Will meet with Clinical Research Associates and sponsor representatives.
• Works with Investigators, mid-level providers, nurses, and other Clinical Research Coordinators to identify/document toxicity, adverse events, etc.
• Acts as a resource to hospital and clinic personnel/physicians regarding research activity.
• Limited travel may be required for investigator meetings, educational opportunities, and between Fayetteville, Springdale, and Rogers clinics.

Required Skills/Abilities:

• Ability to manage staff to maximize workflow and productivity.
• Ability to develop and maintain positive working relationships with research staff and other team members throughout the Highlands organization.
• Proficient in computer skills.
• Strong organizational skills.
• In-depth oncology and/or clinical research knowledge.
• Strong knowledge of medical terminology.
• Able to multi-task, perform many different tasks throughout the day.
• Able to remain calm and display flexibility and adaptability in a fast-paced environment.
• Exhibits accountability and dependability.
• Strong communication skills, both written and verbal.

Certifications/Licenses/Education/or Experience in a related field:

• Phlebotomy and ECG experience preferred, but not necessary.
• Bachelor’s degree and/or preferably a licensed nurse.
• 4 – 6 years of related management experience preferred.
• A proven track record of working effectively with staff and physicians.
• After achieving two years of research experience, will test and pass the certification for Certified Clinical Research Professional (CCRP).

Physical Requirements:

• Sitting for prolonged periods of time at a desk.
• Computer use that requires visual acuity, typing, use of mouse/keyboard, and staring at a screen for extended periods of time.
• Occasionally lifting objects of up to 25 pounds such as files, office supplies, assisting patients when needed, etc.
• Walking and standing for continuous periods around the office or clinic as needed.
• Fine motor skills for tasks like typing, writing, handling small objects or equipment and materials.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
• Due to the nature of our business and the use of radiation and hazardous chemicals, it is imperative that all employees foster a culture and environment of safety.
• Safety Sensitive: In accordance with the Arkansas code this position is designated as a safety sensitive position wherein the employee performing the job duties under the influence may constitute a threat to health or safety.

Highlands Oncology offers a full suite of benefits that includes those listed below and MANY MORE...

*Certified a Great Place to Work!