Join our dynamic and compassionate oncology practice, where we are dedicated to making a meaningful impact on the lives of our patients. At our state-of-the-art facility, you will have the opportunity to work with a team of esteemed professionals who are at the forefront of cancer treatment and research. We prioritize a collaborative and supportive work environment that encourages professional growth and development. Our practice offers comprehensive benefits, and the unique chance to be part of a community that values both cutting-edge medical advancements and compassionate patient care. If you are passionate about oncology and looking for a fulfilling career that truly makes a difference, we would love to hear from you!

Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 800 diverse team members.

As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.

Job Summary: The Center for Chest Care is a multidisciplinary lung clinic providing patients with access to Oncology, Pulmonology, and Cardiovascular Thoracic surgery in one visit. The Navigator role is to provide coordination and support to patients diagnosed with thoracic cancer or lung abnormality.

Job Duties / Responsibilities:

• Schedule and coordinate a patient's care from the time of referral, and throughout the diagnosis and early treatment period.
• Review incoming referrals and appropriately schedule work-up for New Patient visit.
• New Patients must be contacted within 3 business days of receipt of referral and scheduled within 7 business days of being received.
• Prepare patients chart for visit to Chest Clinic-obtain medical records, order diagnostics, compile patient information, and provide information to the patient's doctor prior to patient's clinic visit.
• During clinic be able to present information to provider and to act as Navigator for patient.
• May assist with rooming patients, obtaining vitals, room patients and enter required EMR documentation.
• Promptly carrying out urgent referrals/orders. Urgent referrals should be sent on the same or next business day.
• Carry out patient plans following the multidisciplinary conference.
• Follow up on all outgoing orders to ensure external clinic receives orders. Ensure patients are scheduled for diagnostic testing in a timely manner.
• Scan medical records on assigned patients.
• Provide education and support to patients.
• Return patient calls/Canopy tickets by 3PM on day of the incoming call.
• Keep provider informed of patient progress, issues, or concerns.
• Attend Multidisciplinary Chest conference each Tuesday at 5PM.
• Enter assigned patient data on spreadsheet each month.
• Maintain good working relationships with internal and external multidisciplinary staff
• Must work well independently and as a team member
• Maintains good communication with patients, referring providers, Chest Clinic doctors, co-workers and supervisors.
• Other tasks assigned by supervisor.