At the heart of innovative cancer research is compassionate, expert patient care. We are seeking a Clinical Research Manager who is passionate about overseeing the planning, execution and monitoring of clinical trials, ensuring adherence to protocol and regulatory requirements while helping bring tomorrow's cancer therapies to patients today.

Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 30 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more that 850 diverse team members.

As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to there very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.

Highlands Oncology research department has provided clinical trials to our community for over 30 years, including many first-in-human cancer treatments. Our department is committed to remaining on the cutting edge to ensure our community has access to many clinical trial opportunities. We have worked with the pharmaceutical industry to develop many treatments that are standard practice today.

Job Summary: The Clinical Research Manager oversees the planning, execution, and monitoring of clinical trials, ensuring adherence to protocols and regulatory requirements. This role involves coordinating research activities and managing involved staff. The Clinical Research Manager collaborates across departments and research teams to facilitate study planning, effective communication, and accurate reporting.

Supervisory Responsibilities: The Clinical Research Manager oversees the Clinical Research Supervisors, Research Support Technician Supervisor, and Research Infusion Nurses.

Job Duties / Responsibilities:

• Ensure high standards and consistency in research processes.
• Create and design new procedures to enhance operational efficiency.
• Supervise and refine ongoing processes to maintain effectiveness.
• Recruit personnel to meet organizational goals.
• Execute and enforce new procedures.
• Establish clear, achievable objectives for the research team and projects.
• Address and resolve disputes to maintain a productive work environment.
• Promote and support ongoing learning and professional development.
• Foster a collaborative environment to achieve common goals.
• Develop and implement effective communication practices.
• Facilitate educational programs to enhance team skills and knowledge.
• Strengthen team dynamics and cohesion through targeted activities and support.
• Conduct performance evaluations to assess and improve individual and team effectiveness.
• Encourage and integrate new ideas and approaches to advance department dynamics.
• Manage and support transitions to new processes or systems.
• Continuously enhance processes to increase efficiency and effectiveness.
• Organize team meetings.
• Assign tasks and responsibilities to staff based on skills and project needs.
• Oversee daily operations to ensure smooth functioning of research activities.
• Provide support and solutions in the absence of key staff members.
• Review and manage documentation related to research subjects.
• Develop and maintain a schedule of fees for research services.
• Ensure all research activities comply with relevant laws and regulations.
• Collaborate on audits to ensure adherence to research standards and practices.
• Oversee the chain of custody and preparation of research-related pharmaceuticals.
• Handle recruitment, tracking, and care of research participants.
• Develop and maintain productive relationships with research sponsors and vendors.

Required Skills/Abilities:

• Proficient with research regulations and industry standards.
• Proficient in computer skills including EMR and Microsoft Office.
• Strong knowledge of medical terminology.
• Excellent communication skills both written and verbal.

Certifications/Licenses/Education/or Experience in a related field:

• Graduate from an accredited institution of higher education.
• Prefer PhD, APRN, PA, RN, or equivalent.
• If medical, must possess a current and valid license in the state of Arkansas.
• BLS.
• 2-4 years of research and oncology experience preferred.
• CCRP, CCRC, CCRA, or equivalent preferred.
• Maintain continuing education hours as required.
• Maintain all licenses, certifications, and qualifications current as required.

Physical Requirements:

• Sitting for prolonged periods of time at a desk.
• Computer use that requires visual acuity, typing, use of mouse/keyboard, and staring at a screen for extended periods of time.
• Occasionally lifting objects of up to 25 pounds such as files, office supplies, assisting patients when needed, etc.
• Walking and standing for continuous periods around the office or clinic as needed.
• Fine motor skills for tasks like typing, writing, handling small objects or equipment and materials.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
• Due to the nature of our business and the use of radiation and hazardous chemicals, it is imperative that all employees foster a culture and environment of safety.
• Safety Sensitive: In accordance with the Arkansas code this position is designated as a safety sensitive position wherein the employee performing the job duties under the influence may constitute a threat to health or safety.

Highlands Oncology offers a full suite of benefits that includes those pictured below and MANY MORE...

*Certified a Great Place to Work!