Come join a world class team and help to bring cancer treatment HOME!

Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 800 diverse team members.

As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.

Job Summary:

The Clinical Research Coordinator is responsible for following the subjects enrolled on their clinical trials in a manner consistent with Good Clinical Practice guidelines, Highlands Oncology Group policies and procedures, and sponsor requirements within the assigned setting.

Job Duties / Responsibilities:

• Screens potential study patients according to protocol inclusion/exclusion criteria.
• Meets with study subjects and schedules their visits according to protocol requirements.
• Reports all adverse events to the Principal Investigator and sponsor.
• Obtains and completes data for study subjects and/or work with the Research Data Manager to ensure subject data is collected according to the study.
• Completes case reports and maintains records of each study subject and/or work with the Research Data Manager to ensure data is entered into the electronic data capture (EDC) system according to study.
• Will meet with Clinical Research Associates and sponsor representatives.
• Works with Investigators, mid-level providers, nurses, and other Clinical Research Coordinators to identify/document toxicity, adverse events, etc.
• Acts as a resource to hospital and clinic personnel/physicians regarding research activity.
• Limited travel may be required for investigator meetings, educational opportunities, and to NH/BCC.
• For Level III CRCs: typically, will experience a 10% increase in over workload. Also expected to function in a training/preceptor capacity.

Required Skills/Abilities:

Communication Skills

• Demonstrates a high level of professionalism and responsiveness when interacting with internal and external customers.
• Advises supervisor or other appropriate individuals of problems and concerns.
• Collaborates effectively with physicians, nurses, and ancillary departments.
• Communicates routinely with supervisor/liaison regarding program status.
• Demonstrates effective oral and written communication skills.
• Attends research department meetings when held.

Accountability and Dependability

• Maintains patient/sponsor confidentiality.
• Promptly reports to work at designated times.
• Maintains good attendance with no unexcused absence.
• Follows up on issues as appropriate.
• Supports and adheres to organizational decisions, policies, and procedures.
• Willingly accepts assignments and completes them in a timely manner.

Organization Skills

• Maintains organized files and office space.
• Effectively sets priorities.
• Demonstrates flexibility in schedule to accommodate workload.
• Submits routine reports on or before the due date.
• Maintains at-a-glance protocol information in the office.
• Must be detail oriented and able to multi-task.

Professional Growth and Competence

• Demonstrates professionalism in appearance/dress code consistent with policy of HOG.
• Seeks to increase skills through self-directed learning activities.
• Demonstrates initiative in seeking new projects and making corporate related contributions.
• Willing to take continuing education courses as appropriate.
• Recognizes personal/professional limitations and strives for improvements.
• Acts as team member both corporately and within the individual setting.
• After achieving two years of research experience, will test and pass the certification for Certified Clinical Research Professional (CCRP).

Certifications/Licenses/Education/or Experience in a related field:

• Preferably RN, LPN with Medical Director of Research approval, or clinical research experience.
• Proficient in computer skills.
• In-depth oncology and/or clinical research knowledge.
• Strong knowledge of medical terminology.
• Phlebotomy and ECG experience preferred, but not necessary.
• LEVEL I CRC: no/low relevant experience
• LEVEL II CRC: 2+ years of relevant experience, CCRP recommended
• LEVEL III CRC: 5+ years of relevant experience CCRP required

Physical Requirements:

• Sitting for prolonged periods of time at a desk.
• Computer use that requires visual acuity, typing, use of mouse/keyboard, and staring at a screen for extended periods of time.
• Occasionally lifting objects of up to 25 pounds such as files, office supplies, assisting patients when needed, etc.
• Walking and standing for continuous periods around the office or clinic as needed.
• Fine motor skills for tasks like typing, writing, handling small objects or equipment and materials.

Highlands Oncology offers a full suite of benefits, including those pictured below and MANY MORE...

*Certified a Great Place to Work!