Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 850 diverse team members.

As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.

Assist in the delivery of patient care and EMR utilization.

Work directly with and assists physicians, nurses, and advance practice providers.

Includes, but not limited to the following categories below:

• Obtain and document height, weight, temperature, blood pressure, pulse, respiration, and oxygen saturation. Report abnormal readings/findings.
• Report patient complaints, questions, or concerns
• Report changes in patient status immediately
• Chart prep, which includes:
• Fee tickets
• Lab results, scan reports, and other diagnostics
• Medication lists
• Visit notes
• Required documentation/patient data entry
• Enter patient’s allergies, medications, medical, social, surgical, and family histories, cancer screenings, as well as, referring and patient’s other physicians
• Review patient’s medication list and keep it up to date.
• Comply with MIPS requirements
• Prepare patients for examination and/or procedures
• Keep exam and procedure rooms stocked with necessary supplies, linens, and instruments
• Complete weekly inventory of exam room and procedure room supplies and submit order to Supply Manager
• Monitor oxygen tanks and replace when empty
• Other possible duties:
• Prepare and sterilize instruments as needed
• May clean autoclave and change water weekly. Run control sterilization per protocol monthly. Clean and check full maintenance of autoclave quarterly. Clean door gasket bi-annually.
• Spanish interpretation for patients and providers. This only applies to those who meet criteria to be an Interpreter.

• Assist with completion of visit note and send to other providers
• Assist with completion of professional billing
• Assist with CPOE – computerized physician order entry
• Assist with scheduling blood orders and hospital admissions
• May call patients with normal lab or diagnostic results
• Assist Physician, Physician Nurse, and APP with tasks as needed

• Restock beverages and snacks, blanket warmer, and supplies used by Infusion & Shot Nurses
• Wipe down beds and remake with clean linen
• After appropriate training, assist with Dignicap placement and monitoring
• The following responsibilities may be performed after completion of required training, and will be performed with nurse supervision:
• Discontinue peripheral IVs
• Injections, such as flu shots
• De-access ports

• Assist with procedures such as bone marrow biopsies
• Perform EKGs
• Perform diagnostic swabs, such as COVID and flu swabs
• Transport specimens to Lab
• During patient emergencies, may act as a “runner” to obtain needed supplies and/or vital signs
• Replace laundry bags and sharps containers as needed
• Wipe down chairs in between patients
• Follow isolation precautions

• Proficient in use of the EMR (electronic medical record)
• Attend required meetings and participate in a constructive manner
• Maintain patient confidentiality according to HIPAA rules and regulations.
• Establish and maintain effective working relationships with physicians, patients, medical staff, and the public.
• Ability to react calmly and effectively in emergency situations.
• Ability to communicate clearly.
• All clinical knowledge, skills, and abilities to be evaluated during the first 90-days of hire and then on an annual basis thereafter.
• Perform related work as required.

• Graduate from an accredited Medical Assistant Program or on the job training
• Registered Medical Assistant preferred
• BLS certification

• Stamina and endurance – prolonged standing and walking for significant positions of each shift, which may consist of long hours.
• Strength and mobility – lifting and transferring patients in moving, repositioning, or transferring from wheelchairs or exam tables in addition to the possibility of moving medical equipment such as wheelchairs, IV stands, etc.
• Manual dexterity is required for precise hand movements related to inserting IV lines, handling instruments, and drawing blood.
• Physical Coordination needed for responding to emergencies quickly and efficiently along with fine motor skills that allow for good hand-eye coordination and steady hands.
• Flexibility and agility for reaching, bending, stooping, and quick adaptation to patient needs.
• Visual and auditory acuity is required for reading medical charts, monitoring patient vitals, and detecting physical changes in patients. Good hearing is needed to hear alarms, monitor beeping, and verbal communication from patients and coworkers.
• Good posture and proper body mechanics are key in performing repetitive and non-repetitive tasks.
• Physical resilience is needed to handle challenging situations like multiple patients with varying degrees of mobility and health.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
• Due to the nature of our business and the use of radiation and hazardous chemicals, it is imperative that all employees foster a culture and environment of safety.
• Safety Sensitive: In accordance with Arkansas code this position is designated as a safety sensitive position wherein the employee performing the job duties under the influence may constitute a threat to health or safety.

Highlands Oncology offers a full suite of benefits that includes those featured below and MANY MORE...

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