Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 850 diverse team members.

As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.

Job Summary: Responsible for the performance and reporting of various technical, chemical, and microscopic
testing, stocking supplies, maintaining a clean work environment and necessary logs and paperwork applicable to job duties assigned.

Job Duties / Responsibilities:

• Represents the laboratory as a model of the behavioral standards of the institution; supports the Mission and goals of the organization; promotes a respectful work environment.
• Adheres to established Company and Departmental policies and procedures.
• Comply with all laboratory policies and CAP regulations related to safety, cleanliness and infection control.
• Responsible for the performance of various technical, chemical, and microscopic tests to provide information for diagnosis and treatment of patients.
• Responsible for routine equipment operation, maintenance/repair (learning maintenance and repair is mandatory), quality control, calibration, and workload.
• Recognizes normal, abnormal and critical results and takes appropriate action as required.
• Capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify a supervisor.
• Resolves technical problems and ensures that remedial action is taken whenever test systems deviate from established performance specifications.
• Follows the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
• Performs testing in a timely manner to ensure established turn-around-time goals are met.
• Performs and assists with patient lookbacks (remediation) when necessary.
• Adheres to the laboratory's quality control policies, documents all quality control activities, instrument and procedural calibrations and maintenance performed.
• Follow the laboratory's established corrective action policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.
• Maintains laboratory equipment and supplies.
• Works closely with patients, staff, and physicians.
• Actively participates in the Laboratory Quality Assurance program.
• Actively participates in the Laboratory Proficiency Testing (PT) program. Ensures correct handling of the PT specimens and enters results before the due date.
• Assists with orienting, training, and completing orientation checklists for new employees if necessary.
• Performs competency assessments if necessary.
• Maintains inventory and notifies a supervisor when supplies are needed.
• Displays flexibility to cover the lab in emergencies and difficult staffing situations.
• Willingness to take on new tasks and additional responsibilities.
• Maintains professional growth and development with Continuing Education or other tools.
• Attends company and department meetings as necessary.

Required Skills/Abilities:

• Must be proficient in Lab Information Systems and electronic medical record systems.
• Basic computer skills are required to adequately perform this job.
• Must possess critical thinking and problem-solving skills.
• Must work well and calmly under pressure and in stressful situations.
• Must be capable of managing a heavy workload and able to multi-task.
• Must possess organizational and time-management skills.
• Must be capable of communicating effectively with physicians, patients, staff, and other healthcare professionals.

Certifications/Licenses/Education/or Experience in a related field:

• Must possess an Associates or Bachelor’s Degree in Medical Laboratory Science.
• Must possess a national certification for lab (ASCP, AMT, etc).
• Must qualify under CLIA standards as testing personnel for a moderate complexity laboratory.
• Demonstrates ongoing professional growth through participation in relevant education and associations.

Physical Requirements:

• Standing and Walking: Must be able to stand and walk for extended periods throughout the shift.
• Lifting and moving patients: Ability to lift, move, and assist patients, often requiring more than 50 pounds.
• Pushing and Pulling: Must be able to push and maneuver equipment and patient transport devices.
• Fine Motor Skills: Requires good hand-eye coordination to operate controls and handle small objects.
• Repetitive Motions: Frequent use of hand and fingers for operating machinery and adjusting settings.
• Bending and Reaching: Must bend, stoop, twist, and reach to position patients and operate equipment.

Work Environment:

• Medical scientists work in offices and laboratories. In the lab, they sometimes work with dangerous biological samples and chemicals. They must take precautions in the lab to ensure safety, such as by wearing protective gloves, knowing the location of safety equipment, and keeping work areas neat.
• Due to the nature of our business and the use of radiation and hazardous chemicals, it is imperative that all employees foster a culture and environment of safety.
• Safety Sensitive: In accordance with Arkansas code this position is designated as a safety sensitive position wherein the employee performing the job duties under the influence may constitute a threat to health or safety.

Highlands Oncology offers a full suite of benefits that includes those pictured below and MANY MORE...

• Certified a Great Place to Work!