Highlands Oncology is a dynamic and compassionate oncology practice, where we are dedicated to making a meaningful impact on the lives of our patients. At our state-of-the-art facility, you will have the opportunity to work with a team of esteemed, diverse, and inclusive professionals who are at the forefront of cancer treatment and research. We prioritize a collaborative and supportive work environment that encourages professional growth and development. Our practice offers comprehensive benefits, and the unique chance to be part of a community that values both cutting-edge medical advancements and compassionate patient care. If you are passionate about oncology and looking for a fulfilling career that truly makes a difference, we would love to hear from you!

Job Summary: Multidisciplinary oncology care is a comprehensive approach to a patient’s care that involves more than one specialty physician. In a multidisciplinary setting, physicians of different specialties come together to diagnose and treat patients. Having multiple specialty physicians in one place at one time allows them to collaborate in real-time and develop comprehensive, personalized patient plans. The Navigator role is to provide coordination and support to patients and physicians in the Multidisciplinary clinic.

Job Duties / Responsibilities:

• Schedule and coordinate a patient’s care from the time of referral, and throughout the diagnosis and early treatment period.
• Review incoming referrals and appropriately schedule work-up for New Patient visit.
• New Patients must be contacted within 3 business days of receipt of referral and scheduled within 7 business days of being received.
• Prepare patients chart for office visit –obtain medical records, order diagnostics, compile patient information, and provide information to the patient’s doctor prior to patient’s clinic visit.
• During clinic be able to present information to provider and to act as Navigator for patient.
• May assist physician with in-office procedures.
• May assist with rooming patients, obtaining vitals, room patients and enter required EMR documentation.
• Promptly carrying out urgent referrals/orders. Urgent referrals should be sent on the same or next business day.
• Carry out patient plans following the multidisciplinary conference.
• Follow up on all outgoing orders to ensure external clinic receives orders. Ensure patients are scheduled for diagnostic testing in a timely manner.
• May upload medical records on assigned patients.
• Provide education and support to patients.
• Return patient calls/Canopy tickets by 3PM on day of incoming call.
• Keep provider informed of patient progress, issues, or concerns.
• Attend the weekly Multidisciplinary conference for your assigned specialty.
• Enter assigned patient data on spreadsheet each month.
• Maintain good working relationships with internal and external multidisciplinary staff
• Must work well independently and as a team member
• Maintains good communication with patients, referring providers, Chest Clinic doctors, co-workers and supervisors.
• Other tasks as assigned by supervisor.

Required Skills/Abilities:

• Must possess excellent communication skills both written and verbal.
• Excellent people skills include, but are not limited to adaptability, assertiveness, problem solving and teamwork.
• Maintains high standard of professional performance, behavior, and appearance.
• Proficient in use of EMR (electronic medical record)
• Ability to perform basic functions in Excel.
• Typing skills

Certifications/Licenses/Education/or Experience in a related field:

• Licensed Professional Nurse or Graduate from an accredited Medical Assistant Program.
• Must have patient care experience.
• At least two years of oncology, cardiovascular or pulmonary experience preferred.

Physical Requirements:

• Standing and Walking: Must be able to stand and walk for extended periods throughout the shift.
• Sitting for prolonged periods of time at a desk.
• Computer use that requires visual acuity, typing, use of mouse/keyboard, and staring at a screen for extended periods of time.
• Lifting and moving patients: Ability to lift, move, and assist patients, often requiring more than 50 pounds.
• Pushing and Pulling: Must be able to push and maneuver equipment and patient transport devices.
• Fine Motor Skills: Requires good hand-eye coordination to operate controls and handle small objects.
• Repetitive Motions: Frequent use of hand and fingers for operating machinery and adjusting settings.
• Bending and Reaching: Must bend, stoop, twist, and reach to position patients and operate equipment.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
• Due to the nature of our business and the use of radiation and hazardous chemicals, it is imperative that all employees foster a culture and environment of safety.

Highlands Oncology offers a full suite of benefits that inclused those pictured below and MANY MORE...

• Certified a Great Place to Work!