We are looking for a detail oriented, energetic individual to welcome to the Highlands Oncology Group family. We provide world class care to all of our patients and their families. The person we are looking for is career driven, able to multi-task, and provide compassionate customer service.

We offer opportunities for advancement and excellent benefits that include: 401k, insurance, PTO and many more.

Job Summary: Receptionists are responsible for greeting, instructing, and directing patients, visitors, and family members.

Job Duties / Responsibilities:

• Primary Patient check in and information station for facility entrance
• Assist with new patient paperwork, patient updates, and insurance information
• Instruct/remind patients of appointment details
• Collect payments
• Run End of Day Reports and reconcile daily cash collections
• Answers telephone, takes messages, and provides information in accordance with established procedures

• Maintains neat working and waiting areas
• Corresponds to emails, phone calls, and IM messages
• Routinely address patients/family members questions and concerns regarding medical procedures and policies
• Provides information to patients regarding preparation for diagnostics and other upcoming appointments
• Know where to locate assistances when in accordance with patient needs
• Attend required staff meetings
• Additional duties as assigned

Required Skills/Abilities:

• Multi-tasker, detail -oriented, possess strong customer service skills with the ability to keep up in a fast-paced environment, extremely flexible with the ability to interact and provide services to patient and employees
• Strong computer, problem solving, and organizational skills
• Ability to work within a team environment
• Excellent verbal communication, interpersonal, and telephone skills
• Ability to work in a fast-paced Oncology clinic
• Ability cope in emotional environments and situations

Education and Experience:

• High School Diploma
• 1 year of Oncology experience preferred
• 1-2 years of medical terminology and healthcare experience preferred

Physical Requirements:

• Job requires 20 lbs., lifting, bending, standing, and sitting for long periods on time
• Ability to physically be onsite fulltime to fulfill job duties Monday – Friday