Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 700 diverse team members.

As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients as family.

Highlands Oncology Group is seeking to hire a full time Lab Assistant expected to work four 10hr shifts or five 8hr shifts Monday - Friday, day shift. The position is expected to be full time in Fayetteville but could float to all of our NWA locations-Rogers, Springdale, Fayetteville.

Required Skills/Abilities:

• Basic computer skills are required to adequately perform this
• Must possess knowledge of sample containers/additives and laboratory terminology.
• Must possess critical thinking and problem-solving skills.
• Must work well and calmly under pressure and in stressful situations.
• Must be capable of managing a heavy workload and able to multi-task.
• Must possess organizational and time-management skills.
• Must be capable of communicating effectively with physicians, patients, staff, and other healthcare professionals.
• Must possess skills and knowledge for training new hires/students (patience, capable of giving constructive feedback, capable of working as a team, understand how to positively influence others, etc).

Certifications/Licenses/Education/or Experience in a related field:

• High school diploma or GED
• Preferred A.S. or B.S. in a science-related field.
• Preferred 2 years in related field.

Physical Requirements: Sitting, standing, walking, climbing, balancing, stooping, twisting, kneeling, squatting, push/pull, reaching, gripping, keyboard, carrying, lifting up to 40 lbs.

Job Duties / Responsibilities:

• Represents the laboratory as a model of the behavioral standards of the institution; supports the Mission and goals of the organization; promotes a respectful work environment.
• Verifies accuracy of patient and specimen information 100% of the time.
• Examines specimens for adequacy and appropriateness.
• Properly labels specimens and prepares aliquots with 100% positive patient/specimen identification.
• Receives and processes specimens (delivers, centrifuges, aliquots, etc) quickly to ensure established turn-around-time goals are met.
• Correctly prepares and ships specimens to a reference laboratory when needed utilizing manifests or other methods to ensure all specimens are sent out appropriately.
• Ensures all send-out kit testing is properly processed, manages all paperwork, and prepares for shipment.
• Assists with inquiries pertaining to specimen requirements, specimen stability, and test turn-around-times.
• Responsible for checking the reference testing problem list and taking action (informing pertinent persons including provider, lab staff, patient) when needed.
• Manages add-on testing for all provider’s teams.
• Disposes outdated specimens.
• Manages phone calls and Teams chats in a timely manner.
• Assists with phlebotomy as needed.
• Maintaining a clean working environment and sanitizing benchtops and equipment.
• Complies with all laws and safety regulations, and company policies and procedures.
• Trains new hires and students according to Highlands’ policies and procedures.
• Performs CLIA waived and possibly performs moderate-complexity testing:
  • Flu testing, strep testing, urine dipsticks, CBCs, General Chemistries
• Other related duties as assigned.