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Full job description

Café Associate for Latte Da Cafe (inside Highlands Oncology)

Job Title: Café Associate

Reports To: Latte Da Manager/Chef

Location: Springdale – Depending on the position, employees may be asked to move locations from time to time based on clinic and patient needs.

FLSA: Hourly/non-exempt/full-time

Job Summary: To provide food and beverage sales at the Latte Da Café for patients and employees of Highlands Oncology Group.

Job Duties / Responsibilities:

· Preparation of food and drinks for sales as needed.

· Regular and preventative maintenance and cleanliness of all equipment in the shop. Notify manager of any maintenance needs.

· Uphold cleanliness and overall presentation of shop to standards

· Be knowledgeable and compliant with all health, city, county, state and federal regulations pertinent to food service, the manager will be able to provide assistance with this.

· Distribute and maintenance of all coffee stations and supplies at those stations within the HOG clinic.

· Must be available to work in either Latte' Da location, although you will have a primary.

· Assist manager in developing and changing menu items.

· Develop business inside the shop, as well as catering business in coordination with the manager.

· Preparation and delivery of catering orders as needed.

· Daily cash handling responsibilities, including but not limited to deposits, changing bills, change orders, checks and credit card transactions, and balancing the drawer. Notify manager of any cash shortages/overages immediately.

· Input of sales information into QuickBooks as deemed necessary by manager.

· Accurate tracking of products sold and pricing adherence.

· Possible inventory or invoice assistance with manager as needed.

· Maintain accurate timecard reporting and tip tracking/reporting.

· Latte' Da and HOG policies and procedures, as well as HOG handbook must be adhered to.

· Other duties as requested by Manager, HOG CFO, and Physicians.

Required Skills/Abilities:

· Excellent customer service skills

· Ability to maintain calm in busy and stressful moments

· Communicate professionally verbally and electronically via email and Microsoft Teams as needed.

· Proficient in basic computer programs and cashier/point-of-sale systems.

Certifications/Licenses/Education/or Experience in a related field:

· High School Diploma or equivalent

Physical Requirements:

· Long periods of standing

· Moderate lifting of up to 50 pounds for supplies and inventory

· Moderate bending, squatting, and twisting to operate equipment.

· Some walking as needed to deliver products to various departments throughout the building.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Restaurant type:

• Café

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Basic math: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Springdale, AR 72762 (Required)

Ability to Relocate:

• Springdale, AR 72762: Relocate before starting work (Required)

Work Location: In person