The Intake Coordinator is responsible for the initial intake and registration of all new patient referrals for Hematology and Oncology.

Required Skills/Abilities:

• Must possess excellent communication skills both written and verbal.
• High attention to detail
• Excellent people skills including, but not limited to adaptability, assertiveness, problem solving and teamwork.
• Maintains high standard of professional performance, behavior, and appearance.
• Proficient in use of EMR (electronic medical record)
• Ability to perform basic functions in Excel.
• Typing skills

Certifications/Licenses/Education/or Experience in a related field:
Graduate from an accredited Medical Assistant Program or equivalent preferred, or aptitude for the job duties and responsibilities. Patient care experience preferred. Clinical scheduling experience preferred.

Physical Requirements:

• Lifting up to 25 pounds.
• Sitting or standing for long periods of time

Job Duties (including, but not limited to):

• Manage New patient Department Fax Server by reviewing and triaging all faxes to appropriate staff members, in a timely manner.
• Review and triage internal referrals by managing “Group Inbox” in EMR.
• Register all new patients into Centricity to create Medical Records Number.
• Upload all new patient referrals to Scheduling Dashboard
• Confirm demographic and insurance information upon receit of referral.
• Help answer telephone, screen, and triage calls to appropriate staff member.
• Help manage Canopy dashboard for coming patient calls.
• Return patient phone calls ASAP, but within 24 hours.
• Attend daily team huddles.