As a Media + Communications Coordinator II, you will support the successful execution of HFA’s social media, content, and communications strategies. This mid-level role requires a detail-oriented, organized communicator with hands-on experience managing digital content, tracking engagement, and supporting cross-functional marketing and PR efforts. You’ll be responsible for coordinating content schedules, maintaining communications systems, and helping improve team processes.

This position is ideal for someone who is confident managing multiple projects at once, can work independently within a larger team structure, and brings strong copywriting and community engagement skills.

Responsibilities

Project Coordination

• Manage content calendars and timelines for social media, press releases, and digital campaigns.
• Coordinate with internal teams and subject matter experts to draft and deliver thought leadership and branded content.
• Track client milestones and internal engagement opportunities, ensuring timely content delivery and execution.

Systems & Tools

• Maintain content libraries, social media tools (e.g., Agorapulse), and engagement trackers to ensure content accuracy and data integrity.
• Generate and analyze routine engagement reports to support content optimization and team insights.

Vendor/Partner Liaison

• Support coordination of freelance writers, photographers, and creative partners for visual and written storytelling projects.
• Assist in securing quotes and managing deliverables for content or media-related initiatives.

Process Optimization

• Suggest improvements to current content management workflows, social listening processes, and post-review systems.
• Identify gaps in digital storytelling or platform coverage and propose solutions to increase brand reach.

Cross-Functional Collaboration

• Partner with Marketing, Brand, and Client Relations teams to align on messaging and elevate the HFA brand across platforms.
• Serve as a point of contact for select communications requests from internal clients or departments.

Guidance

• Review content or drafts from studio members or interns, offering guidance to ensure brand alignment and accuracy.

• 2–4 years of relevant experience in social media, communications, or digital marketing.
• Demonstrated ability to juggle multiple priorities, timelines, and stakeholders.
• Proficient in social media management tools (e.g., Agorapulse, Hootsuite) and comfortable working with CRMs or content management systems.
• Excellent writing and editing skills with the ability to adjust tone and messaging for different platforms.
• Strong organizational skills and an eye for process improvements.
• Bachelor’s degree in Communications, Marketing, Journalism, or a related field preferred—or equivalent professional experience.