Job Description:

Position Title: Museum Educator, Adult Engagement

Position Type: Full time

FLSA Classification: Exempt

Department: Learning & Engagement, Public Programs

Reports to: Manager, Adult Engagement

Date Reviewed: 02/20/2026

About Crystal Bridges & The Momentary:

Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities. Founded by Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission.

The Momentary is a contemporary art space that opened to the public on February 22, 2020, in downtown Bentonville, Arkansas. The Momentary is a venue for the music, art, and food of our time, and a catalyst for creativity and economic vitality. An extension to Crystal Bridges, the Momentary is a ‘living room’ where community gathers to be inspired, connected, and joyful. You belong here: make the most of this moment.

Position Summary:

The Museum Educator, Adult Engagement, develops and delivers dynamic, inclusive programs across Crystal Bridges Museum of American Art and the Momentary (CBMO). Inspired by the collection, exhibitions, architecture, and grounds, this role leads the development, coordination, and facilitation of guide-led tours and gallery experiences while contributing to innovative public programming that engages adult and multigenerational audiences.

This position ensures strong, cohesive art and architecture experiences across both campuses, expanding access and deepening engagement through thoughtful collaboration, strategic planning, and responsive program design.

The role reports to the Manager of Adult Experience and works closely with colleagues across Learning & Engagement, Public Programs, Curatorial, Volunteer Services, Guest Services, Strategic Operations, Marketing & Communications, Trails & Grounds, artists, presenters, and community partners. Evening and weekend availability is required.

Principal Responsibilities:

Guide-Led Tours & Campus Experiences (Across CBMO)

• Serve as lead educator for art, architecture, and campus tours across Crystal Bridges and the Momentary.
• Develop, refine, and expand tour content that connects the collection, exhibitions, architecture, and grounds across both campuses.
• Collaborate with staff at the Heartland Whole Health Institute and the Alice L. Walton School of Medicine to expand and integrate campus-wide art and architecture tour offerings.
• Develop new tour routes and thematic experiences that respond to exhibitions, institutional priorities, and community interests.
• Ensure consistency, quality, and accessibility of guide-led programs across CBMO.

Guide Training & Volunteer Leadership

• Develop and implement comprehensive training plans for volunteer art and architecture guides, including identifying training topics, collaborating with Volunteer Services, Curatorial, and Learning & Engagement staff, contracting guest speakers, and facilitating sessions.
• Maintain the online learning management system to ensure guides have access to current resources and materials.
• Serve as first staff back-up for tours when needed.
• Act as primary point of contact for volunteer guide communications and coordinate closely with Volunteer Services to manage scheduling, tour listings, and coverage.
• Maintain accurate attendance records and reporting.
• Partner with the Manager of Adult Experience and Director of Volunteer Services to conduct formal and informal guide assessments.
• Foster positive, professional relationships with volunteers and staff.

Public Programming Development (Across CBMO)

• Develop and facilitate gallery programs, evening programs, and collection-inspired social experiences across Crystal Bridges and the Momentary.
• Contribute to the innovation and development of new public programs that grow adult and multigenerational audiences.
• Serve on cross-departmental teams to collaboratively plan and deliver multigenerational public programs.
• Collaborate with Community Engagement to expand inclusive presenter networks and community partnerships.
• Research trends in adult learning and audience engagement to inform program strategy.
• Evaluate programs for effectiveness and impact, using insights to improve and evolve offerings.

Additional Responsibilities:

Operations & Administration

• Coordinate logistics with Strategic Operations, including facilities, supplies, registration, and technical needs for tours and programs across CBMO.
• Assist in the development of public program budgets and manage assigned expenditures.
• Provide written program content and collaborate with Marketing & Communications to support promotion and audience development.

Institutional Collaboration & Strategic Support

• Partner across departments and AWE entities to ensure alignment of tours and programs with institutional priorities and campus-wide initiatives.
• Support special initiatives, pilot programs, and future-facing projects that expand engagement across both campuses.
• Embrace innovation, flexibility, and a growth mindset in support of evolving public programming goals.
• Draft marketing copy for assigned programs

Qualifications and Skills:

• Bachelor’s degree in art history, art education, museum studies or studio art or related field required.
• Two years’ experience in planning and presenting educational programs in an art museum setting, leading tours, public speaking or equivalent experience required.
• Excellent planning and organizational skills
• Ability to lead gallery conversations and create meaningful connections between artwork and audience.
• Knowledge of the visual arts and museum pedagogy preferred; knowledge of or willingness to learn about nature, education, and architecture.
• Excellent verbal and written communication skills
• Ability to work independently, as well as within a team
• Ability and willingness to work weekends, evenings and holidays as required
• A good sense of humor and a calm demeanor under pressure
• Proficiency in the use of Microsoft Office applications.
• Ability to use or willingness to learn museum applications including Asana
• Bilingual (Spanish language) is a plus

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Crystal Bridges is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. We encourage all qualified applicants to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.