Job Description:

Position Title: Database Integrity Specialist

FLSA Classification: Exempt

Division: Data Strategy

Department: Database & Analytics

Reports to: Director of Data Strategy

Date Reviewed: 12/19/2025

About Crystal Bridges & The Momentary:

Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities. Founded by Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission.

The Momentary is a venue for the music, art, and food of our time, and a catalyst for creativity and economic vitality. An extension to Crystal Bridges, the Momentary is a ‘living room’ where community gathers to be inspired, connected, and joyful. The Momentary enriches lives through music, art, and food experiences that inspire creativity, build community, and create joy. You belong here, make the most of this moment.

Position Summary

The Database Integrity Specialist is responsible for ensuring the accuracy, consistency, and reliability of donor and membership records across Crystal Bridges Museum of American Art and the Momentary. This role manages the processing of sponsorship gifts, gift agreements, and memberships while implementing efficient data entry and reporting practices. The Specialist exercises independent judgment in interpreting and applying financial and legally binding agreements, collaborates closely with the finance team to reconcile database records with financial systems, and safeguards organizational transparency. By maintaining high standards of precision and compliance, the Data Integrity Specialist plays a critical role in advancing the museum’s mission and strengthening stakeholder trust.

Principal Responsibilities (Essential Functions)

• Manage donor gift agreements with sound independent judgment, ensuring the accurate handling of high-value, confidential, and legally binding financial commitments. Oversee the allocation of funds to approved projects, maintaining rigorous standards for financial recordkeeping, reporting, and receipting.
• Ensure data integrity by auditing incoming records from web platforms, guest services, the call center, and the museum store to verify accurate financial processing and constituent information.
• Process and maintain donor records including gifts, pledges, and acknowledgment letters, ensuring timely and precise entry into the database.
• In collaboration with the Development team, ensure that payments are received, properly processed in accordance with gift agreements, and administer the creation and distribution of tax receipting and gift acknowledgements.
• Conduct regular audits of database content and departmental reports to safeguard accuracy, consistency, and compliance.
• Support financial reconciliation by preparing and validating contribution and gift reports in coordination with the finance team.
• Collaborate with the Data Strategy team during peak periods of membership acquisition, renewal, ticketing, and sales to maintain efficiency and reliability in CRM-driven processes.
• Assist with advanced reporting and analysis by supporting the Director of Data Strategy in fulfilling complex data requests and generating insights that inform organizational strategy.

Qualifications and Skills

Education, Training, and Traits:

• Bachelor’s degree from an accredited college or university or equivalent combination of education, training, and experience
• Demonstrated expertise in database and finance standards
• Ability to interpret complex financial agreements in accordance with law.
• Ability to understand and maintain the highest levels of confidentiality
• Exemplary written, verbal, and listening communication skills and a demonstrated ability to communicate technical data to a range of stakeholders
• Demonstrated proficiency in Microsoft Office and Microsoft Excel

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: In the work environment described below, position requires ability to communicate with others. Position requires utilizing a computer for prolonged periods of time and good eye/hand coordination. Vision abilities required by the job include close vision.
• Work Environment: The majority of work will be performed in an office environment. The noise level in the work environment is usually low to moderate. Reasonable accommodations will be reviewed and evaluated should exhibitions exceed noise levels. Occasional weekend, evening and night work hours also required.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Crystal Bridges is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. We encourage all qualified applicants to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.