Job Description:

Position Title: 2026 Web and Digital Intern: Summer

Position Type: Part-Time

Classification: Non-Exempt

Department: Digital Strategy

Reports to: Digital Strategy Director

Date Reviewed: 11/11/2025

About Crystal Bridges & The Momentary:

Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities. Founded by Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission.

The Momentary is a venue for the music, art, and food of our time, and a catalyst for creativity and economic vitality. An extension to Crystal Bridges, the Momentary is a ‘living room’ where the community gathers to be inspired, connected, and joyful. The Momentary enriches lives through music, art, and food experiences that inspire creativity, build community, and create joy. You belong here, make the most of this moment.

Position Summary:

The Web and Digital intern will assist in the development of new digital products for the museum, including websites, apps, 3D interactives, mobile experiences, and more, with a special focus on research, evaluation and analytics. Reporting to the Director of Digital Strategy, the intern will play a key role in user research, usability testing, and data analytics, helping ensure our digital experiences are intuitive, inclusive, and impactful.

Note: Interns that do not submit a resume AND cover letter will not be considered for this opportunity. Please answer the following questions in your cover letter when submitting your application.

1. What sparked your interest in digital storytelling, interactive technology, or user experience? Share a moment inside or outside a classroom that fueled this curiosity.

2. Describe a digital experience (website, app, interactive, or even a museum digital tool) that you found really effective or frustrating. What made it stand out to you?

3. Museums are evolving digital spaces. How do you imagine technology can help people connect more deeply with art, culture, or community?

Duties and Responsibilities:

• Assist in planning and conducting user research (e.g., surveys, interviews, and observational studies).
• Support usability testing of prototypes and live digital products.
• Analyze user behavior data using tools like Google Analytics, Hotjar, or similar platforms.
• Help document findings and translate insights into actionable design recommendations.
• Collaborate with designers, developers, curators, and educators to ensure user-centered design.
• Contribute to the creation of wireframes, user flows, or content maps as needed.
• Stay informed about emerging technologies and digital trends in museums and cultural institutions.

Qualifications:

• Currently pursuing a degree in Digital Humanities, Human-Computer Interaction (HCI), Digital Media, UX Design, Computer Science, Data Science, Museum Studies, or a related field.
• Strong interest in digital storytelling, user experience, and cultural heritage.
• Familiarity with user research methods and basic analytics tools.
• Excellent communication, organization, and collaboration skills.
• Experience with design or prototyping tools (e.g., Figma, Adobe XD) is a plus.
• Passion for museums, education, and public engagement.

Timeline:

Intern selected by: March 1st

Schedule:

• Start Date: June 1, 2026
• End Date: July 26, 2026
• Weekly schedule to be arranged with direct supervisor. Interns are permitted to work up to 40 hours a week

To qualify for bachelor’s or master’s hours, you must be enrolled in an accredited program or have graduated from an accredited program within the last three years. Students will be required to submit a current schedule or official transcript.

Compensation:

• High School Interns: $12.00
• Undergraduate Interns: $13.00
• Graduate Interns: $14.00

To qualify for bachelor’s or master’s compensation, you must be enrolled in an accredited program or have graduated from an accredited program within the last three years. Students will be required to submit a current schedule or official transcript.

Housing

Housing for internship positions is contingent upon available funding and is not guaranteed. If housing is included for a specific internship, it will be clearly stated in the position description. Any housing or relocation assistance provided is considered taxable income and will appear on the intern’s Form W-2.

When housing is available, priority is given to students whose permanent residence is located outside a three-hour radius (approximately 150 miles) of Crystal Bridges Museum of American Art or the Momentary.

The applicant selected for this position will receive an $800 relocation allowance, issued 3–5 business days after completing the first week of the internship program. All relocation assistance and housing support are considered taxable income and will be reflected on the following year’s W-2.

Application Materials: Applicants that do not submit a resume AND cover letter will not be considered for this opportunity. Please answer the following questions in your cover letter when submitting your application.

1. What sparked your interest in digital storytelling, interactive technology, or user experience? Share a moment inside or outside a classroom that fueled this curiosity.

2. Describe a digital experience (website, app, interactive, or even a museum digital tool) that you found really effective or frustrating. What made it stand out to you?

3. Museums are evolving digital spaces. How do you imagine technology can help people connect more deeply with art, culture, or community?

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an intern to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: In the work environment described below, position requires work at a desk, utilizing a computer and a telephone for prolonged periods of time, good eye/hand coordination, bending and stretching for filing, and physical stamina to lift a minimum of 25 pounds to a height of at least three feet for file and materials storage as appropriate for the demands of the office. Visual acuity to review written materials is required for this job.

• Work environment: Work will be performed in an office environment and museum spaces. The noise level in the museum work environment is usually low to moderate.

If the intern’s personal equipment is used, the museum accepts no liability for any damage caused to said equipment while being used for museum purposes, nor loss or corruption of electronic files on devices.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Crystal Bridges is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. We encourage all qualified applicants to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.