Job Description

Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong

Job Summary

Community Clinic is seeking an RN with Case Management experience to work as a Case Manager, engaging with our patients in high risk categories. This role will guide patients with chronic conditions in self-management/care planning and will manage cases during high risk transition times. The schedule for this position is in-person, Monday - Friday 7:30 AM - 4:30 PM. The role is located at our Primary & Specialty Care Clinic in Fayetteville, AR on MLK BLVD.

Key Responsibilities

• Provides case management/utilization review and planning to assure that the patient progresses through the continuum of care.
• Coordinates the integration of social service function into patient care.
• Follows the Population Health Management model/chronic disease management protocols which focus on the critical importance of patient activation, involvement and personal responsibility; and the patient focused expansion of care coordination provided through wellness and disease management.
• Ensures compliance with quality patient care and regulatory compliance.
• Collaborates with clinical staff in the development and execution of the plan of care and achievements of goals.
• Enhances a collaborative relationship to maximize the patient’s and family’s ability to make informed decisions.
• Ensures that patient tests and labs are appropriate and necessary and are carried out within the established timeframe and that results are promptly available to providers.
• Promotes effective and efficient utilization of clinical resources.

Skills

• Knowledge of clinical practices in an ambulatory care, family practice setting.
• Knowledge of risk management and QI/QU principles, practices and management.
• Knowledge of HIPAA/HITECH compliance.
• Ability to work and function independently and within a team.
• Strong interpersonal skills and the ability to work effectively with people of all backgrounds.
• Knowledge of computer software such as Microsoft Office Software.
• Able to perform proficiently on current practice management system and/or electronic medical records.
• Engages in professional development activities, such as trainings and CEUs.

Required Qualifications

• High school diploma or equivalent required.
• Arkansas RN License required.
• 2+ years of Case/Care Management experience required.

Preferred Qualifications

• 2+ years of utilization review/case management experience preferred.
• Previous OB/Pediatric experience preferred.
• 1 year of experience in discharge planning/hospital preferred.
• 1 year of experience in primary care required preferred.
• Knowledge of clinical practices in an ambulatory care, family practice setting.

Why Work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
• Excellent Benefits Package including:
  • Health, Vision, Dental, and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and Holidays
  • Employee Discounts for Care