Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong.

Job Summary

Community Clinic is seeking a detail-oriented Referral Specialist. This position is responsible for processing referral requests initiated by medical providers. Responsibilities include completing and tracking required documentation, verifying patient eligibility, reviewing details with patients, and monthly reporting. Knowledge of medical terminology a plus. This position is a full-time, In-person Monday-Friday 8:00 AM - 5:00 PM.

Key Responsibilities

• Maintains tracking and appropriate documentation on referrals.
• Assembles information concerning patient’s clinical background and provides appropriate clinical documentation to the specialist/outside agency accepting referral.
• Ensures that referrals are addressed in a timely manner.
• Reviews details and expectations about the referral with patients, when applicable.
• Provides monthly referral report to Clinical Manager.
• Ability to travel for activities such as meetings, classes, and workshops. Must be able to travel by air as needed to attend training, conferences, and related activities, including overnight travel.

Skills

• Ability to prepare and distribute monthly referral report
• Proficient spelling necessary
• Ability to work and function independently and within a team.
• Strong interpersonal skills and the ability to work effectively with people of all backgrounds.
• Knowledge of medical records and computer software such as Microsoft Office Software.
• Able to perform proficiently on current practice management system and/or electronic medical records.

Required Qualifications

• High School diploma or equivalent is required.
• 1 year of office or clinical experience required.
• Proficient spelling ability in English is required.

Preferred Qualifications

• Bilingual (Spanish/English or Marshallese/English) is a plus.

Why Work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
• Excellent Benefits Package including:
  • Health, Vision, Dental and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and 10 Annual Paid Holidays
  • Employee Discounts for Care