Community Clinic is a patient-directed Community Health Center, which provides affordable primary health care and supportive services to our neighbors in Northwest Arkansas. Community Health Centers, also known as Federally Qualified Health Centers, is a Federal designation whereby community health needs are identified and are responded to appropriately. We provide health care using a Patient-Centered Medical Home (PCMH) approach: the needs of the patient come first. Community Clinic recognizes that every employee plays a vital role. We care. You belong.

Job Summary

Community Clinic is seeking a bilingual front desk Patient Coordinator for a busy Springdale Family Practice/Women's Health Clinic. The Patient Coordinator serves as the first point of contact for patients within the Clinic, providing a cordial greeting and ensuring the patient’s needs are met in an effective, positive way. Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. This position is full-time, in-person, paid hourly, and eligible for full benefits. The schedule for this position will be Monday–Friday 8:00 AM - 5:00 PM.

Responsibilities

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
• Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
• Schedules patient appointments
• Maintains a clean and orderly work environment
• Assists as requested by provider in procedures and examinations within guidelines of certification and/or training.
• Translates written and verbal communication between patient and providers, nurses or ancillary staff, as requested by either the patient or staff and as skills allow.

Qualifications

• High school diploma or equivalent required.
• Bilingual Spanish/English is required.
• Strong interpersonal skills and the ability to work effectively with people of all backgrounds required.
• Customer service experience required
• Knowledge of computer software such as Microsoft Office is preferred.
• Medical terminology and insurance verification experience preferred.

Why Work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
• Excellent Benefits Package including:
  1. Health, Vision, Dental and Life Insurance
  2. 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  3. Paid Time Off and Holidays
  4. Employee Discounts for Care