Community Clinic is a patient-directed Community Health Center, which provides affordable primary health care and supportive services to our neighbors in Northwest Arkansas. Community Health Centers, also known as Federally Qualified Health Centers, is a Federal designation whereby community health needs are identified and are responded to appropriately. We provide health care using a Patient-Centered Medical Home (PCMH) approach: the needs of the patient come first. Community Clinic recognizes that every employee plays a vital role. We care. You belong.

Position Description

The School Based Health Clinic RN is the on-site presence for a telehealth clinic inside a partner school. They are the point of contact for patients, assist in patient care, and coordinate the telehealth process, all under the direction of a provider, delivering excellent primary health care to our patients. The population served will be Pediatric ages 11-18 & Adult patients.

Position Details

• Location: Don Tyson School of Innovation
• Employment Status: Full-Time
• Department: School Based Health
• Schedule: Monday-Friday 8:00am - 4:00pm

Essential Job Functions

• Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
• Schedules patient appointments, based on patient needs, provider requests and approved scheduling guidelines.
• Coordinates with Patient Financial Services on required patient information in the EMR, payments, and insurance inquiries.
• Maintains patient flow during clinic to assure prompt service for patients.
• Obtains vital signs, measurements and laboratory tests accurately, as per protocol.
• Obtains chief complaint and reason for visit using excellent listening skills.
• Administers treatments and medications proficiently and safely.
• Maintains exam room supplies and cleanliness for optimal efficiency.
• Refers patients as appropriate, interacting with referral sources in a professional and cordial manner.
• Coordinates telehealth technology to allow patients to visit with provider as needed.
• Acts as “eyes, ears, and hands” of coordinating provider via telehealth.
• Occasionally covers for patient care staff at other Community Clinic SBHCs.
• Processes Prior Authorizations for all SBHC providers.
• Triages unscheduled patients, telephone calls and other patient concerns using triage protocols and professional judgment as well as a warmth and concern for the patient’s wellbeing.
• Documents all patient interactions completely and promptly in the medical record.
• Refers patients to other providers as requested by clinicians; completes forms, maintains records of referral and follow-up of results and recommendations. Appropriately documents referral interactions in the medical record.
• Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, CLIA, HRSA, NCQA PCMH and OSHA.
• Ability to travel for activities such as meetings, classes, and workshops. Must be able to travel by air as needed to attend training, conferences, and related activities, including overnight travel.
• Other duties, as assigned.

Knowledge and critical skills

• Strong patient assessment skills required
• Strong interpersonal skills and the ability to work effectively with people of all backgrounds.
• Basic to intermediate computer literacy required
• Able and willing to drive short to medium distances to cover other local SBHCs
• Able to perform proficiently on current practice management system and/or electronic medical records.
• Engages in professional development activities, such as trainings and CEUs.

Qualifications

• Graduate of a school of nursing required
• Must be a Registered Nurse in the state of Arkansas
• 1+ year of RN experience required
• Bilingual (English/Spanish) preferred
• Strong patient assessment skills required
• Previous hospital experience preferred due to need for independent assessment skills
• Experience processing Prior Authorizations preferred
• Experience administering vaccines preferred

Why Work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
• Excellent Benefits Package including:
  1. Health, Vision, Dental and Life Insurance
  2. 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  3. Paid Time Off and Holidays
  4. Employee Discounts for Care