Patient Coordinator
Community Clinic
Community Clinic is a patient-directed Community Health Center which provides affordable primary health care and supportive services to our neighbors in Northwest Arkansas. Community Health Centers, also known as Federally Qualified Health Centers, is a Federal designation whereby community health needs are identified and are responded to appropriately. We provide health care using a Patient-Centered Medical Home (PCMH) approach: the needs of the patient come first. Community Clinic recognizes that every employee plays a vital role. We care. You belong.
Job Summary
We are seeking a front desk Patient Coordinator for Rogers Medical Clinic located in Rogers, AR. Must be bilingual (Spanish/English). Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. Some experience working in a healthcare setting strongly preferred. Schedule is Monday-Friday 7am to 4pm.
Responsibilities
- Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
- Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
- Ensures patient payments are collected, posted correctly to accounts, and collections are balanced daily.
- Schedules patient appointments
- Maintains a clean and orderly work environment
- Assists as requested by provider in procedures and examinations within guidelines of certification and/or training.
- Translates written and verbal communication between patient and providers, nurses or ancillary staff, as requested by either the patient or staff and as skills allow.
Qualifications
- High school diploma or equivalent required.
- Bilingual Spanish/English is required.
- 1 year of medical/dental/insurance experience required
- Ability to use Microsoft Office software
- Strong interpersonal skills and the ability to work effectively with people of all backgrounds.
Why Work at Community Clinic?
- Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
- Excellent Benefits Package including:
- Health, Vision, Dental and Life Insurance
- 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
- Paid Time Off and Holidays
- Employee Discounts for Care