Job Summary

Community Clinic is seeking a bilingual front desk Patient Coordinator for our Community Clinic Dental office in Rogers, AR. Must have strong computer skills, excellent customer service skills, and the ability to multi-task. Experience with medical terminology and insurance eligibility preferred. Must be bilingual (Spanish and English).

Responsibilities

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
• Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
• Schedules patient appointments
• Maintains a clean and orderly work environment
• Assists as requested by provider in procedures and examinations within guidelines of certification and/or training.
• Translates written and verbal communication between patient and providers, nurses or ancillary staff, as requested by either the patient or staff and as skills allow.

Qualifications

• Bilingual Spanish/English required
• High school diploma or equivalent required
• Strong interpersonal skills and the ability to work effectively with people of all backgrounds required
• Computer and customer service skills required, work experience strongly preferred
• Medical terminology and insurance eligibility experience preferred

Why work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
• Excellent Benefits Package including:
  • Health, Vision, Dental and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and Holidays
  • Employee Discounts for Care