Job Summary
The Metrics Coordinator will support the Quality Metrics Manager in reporting on and improving performance as part of the Quality assurance/Quality Improvement (QA/QI) program. This position involves capturing and reporting electronics medical records (EMR) data, training and supporting clinical staff to improve QA/QI performance, and connecting with outside organizations to improve our reporting and performance. The ideal candidate will have some experience in clinical care as a Medical Assistant or similar role, have some experience/passion with data analysis or statistics, and be adept at using Excel, PowerPoint, and Adobe Pro.

Responsibilities

• Supports the Quality Metrics Manager with executing and ensuring high performance in quality/population health initiatives and value-based care contracts.
• Leverages EMR and external value-based payer program portals for QI/QA purposes.
• Communicates with team members to improve efficiencies, best practices, quality performance, patient satisfaction, and costs of care.
• Create training materials and train staff on in order to support the metrics performance and reporting for the QA/QI program.
• Work closely with external representatives to support our efforts to perform well on quality metrics and to optimize reporting for the QA/QI Program
• Actively engages in Community Clinic quality improvement committees, such as monthly IQIC meetings and external quality metric meetings.
• Attends training webinars to remain up-to-date about program requirements, best practices, and reporting.
• Adheres to departmental goals, objectives, standards of performance, and policies and procedures.
• Ensures compliance with quality patient care and regulatory compliance.
• Promotes effective and efficient utilization of resources.
• Ability to travel for activities such as meetings, classes, and workshops. Must be able to travel by air as needed to attend training, conferences, and related activities, including overnight travel.
• Other duties related to performance metrics, QA/QI program, or clinical improvements, as assigned.ent.

Qualifications

• High School diploma or equivalent required
• Experience in a health care setting required
• Active Medical Assistant certification (RMA or CMA) required due to charting responsibilities
• Experience using Excel, PowerPoint, and Adobe Pro required
• Experience in data analytics, statistics, or related is a plus

Why Join Community Clinic?

• Be a part of a mission driven organization providing access to comprehensive health care to everyone in your community, regardless of their financial or medical situation!
• Automatic 5% contribution to employee retirement plan, no match required!
• Competitive pay, PTO, and 10 annual paid holidays!
• 2 Annual Quality Bonus opportunities (up to $2000 per year)!