Role Overview:
We are looking for a proactive and detail-oriented SRE Engineer to support the reliability and performance of our systems. You will be responsible for monitoring, incident response, and continuous improvement of our infrastructure and services.
Key Responsibilities:
- Perform day-to-day operations monitoring and incident management.
- Respond to and drive resolution for P1/P2 incidents.
- Implement observability and monitoring tools to ensure system health.
- Support internal and external users with performance monitoring, troubleshooting, and root cause analysis.
- Build and maintain dashboards for operational and user metrics using Grafana.
- Contribute to automation efforts to reduce manual tasks and improve incident response.
- Participate in testing during the Handover to Support process.
- Assist with cloud administration across Azure, WCNP, and Edge environments.
- Collaborate with cross-functional teams to enhance system stability and reliability.
- Troubleshoot and resolve software issues efficiently.
- Embrace and apply SRE best practices to improve platform resilience.
Required Skills:
- Solid understanding of SRE methodologies.
- Experience with Java, MVC Pattern, JDBC, RESTful APIs, and Spring Boot.
- Familiarity with Azure Cloud and Python scripting.
- Knowledge of observability tools.
- Proficiency with ServiceNow, Slack/Teams, Xmatters, and Grafana.
- Strong analytical and communication skills
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
