The incumbent is responsible for collecting hot checks, making book keeping entries, and keeping official records in the overall administration of the City Attorney’s Hot Check program. In addition, the incumbent is responsible for monitoring arrests which involve victim restitution, determining the amount of victim restitution to be sought in the prosecution of the case, and communicating that information to the Court.

Safety/Security Sensitive Designation: This position is classified as safety/security sensitive under the Arkansas Medical Marijuana Amendment and is therefore subject to random drug and alcohol testing.

• Provide good customer service to both internal and external customers; maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive.
• Perform routine clerical and administrative work in answering phones, receiving the public, providing assistance to the public, data processing, and bookkeeping.
• Answer incoming calls to the Hot Check/Restitution division.
• Receive the public and answer questions in the areas of responsibility.
• Respond to inquiries from citizens, merchants, and others; refer, when necessary, to the appropriate persons.
• Maintain inventories and assist in procurement of materials and supplies necessary to administer the responsibilities enumerated herein.
• Operate listed office machinery as required.
• Receive, stamp, distribute incoming mail, and process outgoing mail.
• Compose and type a variety of correspondence, reports, memoranda, and other material requiring judgment of content, accuracy, and completeness.
• Act as liaison between the City Attorney's Office and businesses prosecuting hot check offenders in the City of Springdale. Act as liaison between the City Attorney's Office and those seeking victim restitution in cases prosecuted by the City Attorney's Office.
• Input data to standard office and departmental forms and make simple postings to various reports, such as annual reports, incident reports, and compiles tabulated data.
• Establish and maintain filing systems, control records, and indexes using modern, independent judgment.
• Perform other duties as required or assigned.

• High school diploma or GED plus training/special schooling and 12 to 18 months of related experience and/or training. And minimum 1-6 months of management experience.
• The incumbent must be Notary Public bonded.
• Computer, including word processing software, photocopier, postage machine, fax machine, calculator, telephone, police and court records/case management systems.
• Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects.
• Must have ability to establish and maintain effective working relationships with management and staff.
• Must possess the ability to communicate effectively both orally and written often under adverse conditions
• Possess good judgment, good powers of observation and memory.
• Ability to interpret a variety of city, county, state and federal laws making decisions.

Must successfully pass criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses, and offenses against children.

Must be able to pass FBI criminal background fingerprint check and have the ability to comply with state and federal requirements for criminal justice information security standards and obtain necessary certifications.