Responsible for daily operations of the Springdale Aquatic Center, including all pools and slides, dressing room facilities, offices and storage space, and pool equipment. The work includes supervision and training of a large staff, promotion and implementation of programs, public relations, and daily facility maintenance. The Pool Managers perform under the supervision of the Recreation Superintendent.

Safety/Security Sensitive Designation: This position is classified as safety/security sensitive under the Arkansas Medical Marijuana Amendment and is therefore subject to random drug and alcohol testing.

• Provide good customer service to both internal and external customers; maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive.
• Directly supervises two supervisory positions & indirectly supervises up to 45 non-supervisory positions. Carries out supervisory responsibilities in accordance with the City’s policies and applicable laws. Responsibilities include sitting on interview team for new hires, training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
• Supervise the activities in and around the pool to see that policies, rules, and regulations are observed.
• Handle and promptly report any problems which may arise. Problems may include public relations, staff relations, and facility or equipment needs.
• Complete Suspension Report form for patrons who have received multiple warnings during a day.
• Help Head Lifeguard and Safety and Swim Instructor maintain a staff schedule, including staffing for swim lessons, daily pool needs, and special parties.
• Ensure cleanliness of facilities, proper chemical content in pools, proper care of equipment, and efficient management of cash flow and requisition of supplies.
• Review the swimming lessons with instructors.
• Supervise all pool personnel job performances and pool facilities and corrects any complications that may occur.
• Continually seeks to upgrade the swimming pool policies and programs.
• Daily checks all pool facilities, including the water, building and deck maintenance.
• Responsible for determining the number of guards and their position necessary to be on duty to assure adequate public safety.
• Responsible for clearing the pool of all swimmers when there is an electrical storm and/or weather warning.
• Help resolve any working matters involving the staff, children, adults, and/or parents.
• Responsible to aid in all pool mechanics operational procedures.
• Responsible for securing the building upon closing.
• Responsible for checking out keys to staff when necessary.
• Ensure there is proper coverage at the Aquatic Center; Responsible for ensuring the Assistant Pool Manager(s) or Head Lifeguard(s) are to be present at all times when the pool is open in the absence of the Pool Manager.
• Schedule staff meetings.
• Approve all scheduled programs at the Aquatic Center.
• Performs other duties as required or assigned.

• Must be at least 18 years of age.
• Minimum of 3 years guarding experience.
• Minimum of 5 years management experience.
• Be familiar with pool operations.
• Must be able to possess and obtain Lifeguard, CPR, AED, and First Aid certifications.
• Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects.
• Must have ability to establish and maintain effective working relationships with management and staff.

Must successfully pass criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses, and offenses against children.