SUMMARY

The Operator, Water/Wastewater Service is responsible for responding to customer water and sewer inquiries, completing water and sewer line locates, collect GIS information, and share that information with the GIS Analyst, maintain records related to water and sewer infrastructure.

ESSENTIAL DUTIES AND RESPONSIBILITES

1. Locate water and sewer lines according to the requirements set forth by Arkansas One Call.
2. Maintain a variety of records relating to inspections and maintenance activity.
3. Oversee leak detection equipment, process, and recordkeeping involved with the process.
4. Contact residents and business owners in area where services will be interrupted and explain when service will be shut off and how soon service will be restored.
5. Insure the proper maintenance and cleanliness of equipment and tools prior to and after use.
6. Perform routine inspection and preventive maintenance on assigned equipment and refers defects or needed repairs to the supervisor.
7. Performs unskilled manual labor, as necessary, in a variety of maintenance and construction projects within the Water/Wastewater Division.
8. Perform all duties in conformance to appropriate safety and security standards.
9. Performs required labor involved in construction and maintenance projects as part of a crew, including, but not limited to; pavement cutting, ditch digging, main and pipe repair, laying and backfilling.
10. Cuts, fit, lay, tap, clean, repair, and flush water mains. Install services, fire hydrants, and assists in shutting off broken sections of water main.
11. Display the knowledge of water and sewer procedures.

12. Perform new water and sewer line inspections including pressure test new water and sewer lines, pull water samples, and complete mandrel main line tests as required by the State of Arkansas.
13. Perform maintenance and repairs to lift stations.
14. Complete work orders involving reading water meters, disconnecting and/or reconnecting water meters, install new water meter, replace dead meters, lock down meters, and provide accurate and timely information in meter book for Utility Billing.

15. Collect data points for water/sewer to update the GIS system.
16. Maintain GIS software and equipment.
17. Assist with storm cleanup.
18. Creates and maintains spreadsheets for water meters (locations, serial numbers, etc.) and fire hydrant meters.
19. Completes required on-going training to maintain water distribution license.
20. Completes customer requests for items such as high or low water pressure, check for leaks, set fire hydrant meters, assists customers with bulk water station, etc.
21. Works on fountains at the Gateway Pond off Highway 412 and on Sager Creek downtown.
22. Serves as a division lead in the absence of the Foreman and Superintendent.
23. Performs other related duties as required or assigned.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one (1) to three (3) months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. ability to speak effectively before groups of customers or employees of an organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Must hold a Class B commercial driver’s license (CDL) or ability to obtain within 12 months of employment. Minimum of Class III Water Distribution Certification or ability to obtain within 18 months of employment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and taste or smell. The employee is occasionally required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to ­­­­50 pounds. Specific vision abilities required by this position include close, distant and color vision, depth perception, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the incumbent is exposed to outdoor weather conditions, extreme heat, cold, wet or humid conditions (non-weather related). The incumbent works in high precarious places, and works near moving mechanical parts and is at risk of electrical shock and or vibration. The incumbent is exposed to fumes and/or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually loud.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their Supervisor.

* Safety sensitive position includes, but is not limited to, any job, assignment, rank or title where any of the following apply:

Subject to drug and alcohol testing or restrictions promulgated by the U.S. Dept. of Transportation; involves carrying, repairing, transporting or keeping of firearms or ammunition; includes performing any medical or life-saving procedures, or responsibility for procuring, storing, transporting, dispensing or administering any drugs or medical supplies or equipment; involves working with confidential information, documents or material pertaining to criminal investigations; procuring, storing, transporting or otherwise working with hazardous or flammable materials, controlled substances, food or electricity; involves operating, repairing, maintaining or driving heavy equipment, machinery, aircraft, motorized watercraft or motor vehicles, or working in close proximity thereto; a momentary lapse of attention may result in grave and immediate danger to the public, self or fellow employees; requires engaging in any other activity in which the employee is responsible for his or her own or other people's safety.

*Weather Essential position includes employees are declared to be all sworn police officers, all sworn firefighters, dispatchers, emergency road crew employees in the Street Department, and electrical personnel in the Electric Department.

*Civility and Professionalism- The City of Siloam Springs is a team-based service organization. Maintenance of good internal morale is essential to the City’s success. An employee is required to maintain professional and ethical behavior and act with integrity in all matters. The City of Siloam is committed to providing a work environment that is free from bullying, harassment, intimidation, abusive language, gossip, employees spreading discontent or exhibiting any behavior that is disruptive to the workplace and contrary to the City’s mission.

*Regular Attendance- Punctual and regular attendance is an essential responsibility of each employee at the City of Siloam Springs. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure, or other absences from scheduled hours, that are not pre-approved or are excessive are disruptive and are to be avoided.