The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.

Safety/Security Sensitive Designation:This is a safety/security sensitive position for purposes of the Arkansas Medical Marijuana Amendment.

1. Provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive.

2. Responsible for day to day operations and flow of review process for plans administered by the Planning/Development Review division, including, but not limited to, applications to Technical Plat Review Committee, Subdivision Committee, Planning Commission, Board of Adjustment, and administrative review.

3. Evaluate project applications for completeness and communicate with customers if additional information is necessary.

4. Learn and apply City policies and standards to determine the most applicable response to internal and external customers.

5. Distribute development plans and agendas in accordance with established deadlines to City divisions and outside agencies for review and comments.

6. Complete and maintain legal and public notifications, including sign creation, retrieval, and facilitation of newspaper advertisements.

7. Draft agenda and compile agenda items as they proceed through the development review cycle.

8. Compile and format individual reports and exhibits into digital and hard copy agenda packets for public hearings.

9. Edit, revise, and maintain materials posted to the Development Services webpage to ensure applications and other material accessible to the public is up to date.

10. Use judgment and tact to direct visitors and callers to the appropriate division or individual.

11. Provide customer service, in person, on the phone, and via email.

12. Liaison for planners with regard to complaints, questions, comments, and appointments.

13. Maintain the office digital and hardcopy filing systems, organize and close files, and update database when projects are completed.

14. Monitor and revise land use applications as needed.

15. Arrange appointments, manage multiple calendars and schedule meetings between multiple departments.

16. Maintain and file public comment for future reference.

17. Responsible for room preparation prior to all Planning Commission, Agenda Session, and Board of Adjustment meetings.

18. Maintain the Planning Commission and Board of Adjustment attendance log.

19. Provide administrative support for the Planning Commission, Board of Adjustment, and other public meetings including preparation of orientation packets, annual officer elections, awards, and terms of membership.

20. Maintain the department’s contact lists for the development community including various public and private agencies and appointed officials.

21. Compile and format staff submittals for City Council.

22. Monitor the Division email account and respond or distribute as needed.

23. Compile and draft meeting minutes for public meetings including, but not limited to, Planning Commission, Subdivision Committee, and Board of Adjustments.

24. Serve as backup to assist in duties typically assigned to the Planning Technician.

25. Serve as backup to perform office management tasks for the Development Services Department including but not limited to making purchases, arranging and completing travel plans and authorization, distributing incoming mail and email, and scheduling office equipment maintenance.

26. Perform other duties as assigned.

1. Serve as backup to assist in monitoring budgets.
2. Secondary duties as assigned.

1. High school diploma or GED and three (3) years of related office experience; or Associate’s degree (A.A) from a two year or four year college and/or technical school and one (1) year of related experience; or Bachelor’s degree (B.A. or B.S.) in related field.
2. Experience in development or construction related field desirable.
3. Valid Driver’s License.
4. Notary must be obtained within one year of employment.
5. Effectively communicate with others orally and in writing.
6. Ability to work with mathematical concepts and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
7. Ability to calculate fees associated with development applications.
8. Must be able to multi-task and prioritize workload with frequent interruptions. Position is required to work under considerable pressure with frequent interruptions and tight deadlines to accomplish assigned responsibilities.
9. Requires the use of tact, initiative and judgment in dealing with difficult citizen and staff complaints, requests for assistance, information or service to the public.
10. Ability to become proficient in administrative practices and procedures including digital file management and production and distribution of digital information in a reasonable amount of time.
11. Ability to read and interpret documents such as planning applications, site plans and City ordinances.
12. Must be proficient in the use of a computer, word processing and spreadsheet applications. Must be able to become proficient in the use of other applications such as permitting software, Bluebeam, and ArcMap (GIS).
13. Must be able to effectively operate standard office equipment.
14. While performing the functions of this job, the employee is regularly required to talk and hear. The employee regularly is required to stand, walk, and sit; use hands to finger, handle, or feel; reach with hands and arms; stoop. The employee must occasionally lift and/or move up to 25 pounds. Vision abilities to accomplish computer and office work. Requires sustained keyboard operations.

The City of Fayetteville is an equal employment opportunity employer.